Reposit

Adezoo

Hi, my sister was renting a student room and the agent used this service. She has no rent arrears, she left the room spotless,  there was a shared kitchen and she cleaned her side. After returning the keys, they asked her for £100 (cleaning), £168 for complete painting and £15 for the removal of some led light. I’ve now paid the £15 as she did leave some led lights, but apart from there is it legal for them to request over £200? I mean she didn’t decorate the wall? 

theartfullodger

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

Adezoo

theartfullodger said:

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

Reposit does not seem to allow it. They say it’s final and cannot be disputed. They are threatening court but I am sure you should be able to dispute the price 

Robbo66

theartfullodger said:

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

And yet they ended up doing anything but that, you are always quick to denigrate Landlords/agents but the reality is the vast majority of landlords and agents are decent.

Adezoo

Robbo66 said:

theartfullodger said:

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

And yet they ended up doing anything but that, you are always quick to denigrate Landlords but the reality is the vast majority of landlords and agents are decent.

what do you mean ?

Robbo66

Adezoo said:

theartfullodger said:

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

Reposit does not seem to allow it. They say it’s final and cannot be disputed. They are threatening court but I am sure you should be able to dispute the price 

Reposit are a zero deposit scheme so there is no one to dispute the claim with but Reposit. A tenant pays the equivalent of a weeks rent to move in to a house. Repsoit then indemnify the Landlord for 8 weeks rent against lost rent or damage. Should they pay out they claim this back from the tenant. from their website

 "Reposit isn’t tenants’ liability insurance; our tenants remain liable for any unreasonable damage or unpaid rent at the end of tenancy."  https://reposit.co.uk/blog/reposit-vs-deposit/

GDB2222

I imagine that Reposit falls outside the deposit protection scheme, as it does not involve a deposit. 

In practice, they say sister owes them £200, but how are they going to get that money? Issue proceedings, which sister will defend for the reasons in the op. They will need representation, which costs far more than £200. 

Adezoo

Robbo66 said:

Adezoo said:

theartfullodger said:

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

Reposit does not seem to allow it. They say it’s final and cannot be disputed. They are threatening court but I am sure you should be able to dispute the price 

Reposit are a zero deposit scheme so there is no one to dispute the claim with but Reposit. A tenant pays the equivalent of a weeks rent to move in to a house. Repsoit then indemnify the Landlord for 8 weeks rent against lost rent or damage. Should they pay out they claim this back from the tenant. from their website

 "Reposit isn’t tenants’ liability insurance; our tenants remain liable for any unreasonable damage or unpaid rent at the end of tenancy."  https://reposit.co.uk/blog/reposit-vs-deposit/

My sister has proof that the room was left in the same state as initially, apart from the LED lights that was left in the room. So there’s no damage in there. There was no unpaid rents as well. Painting and deep cleaning as they might call it isn’t a good enough reason. 

Adezoo

GDB2222 said:

I imagine that Reposit falls outside the deposit protection scheme, as it does not involve a deposit. 

In practice, they say sister owes them £200, but how are they going to get that money? Issue proceedings, which sister will defend for the reasons in the op. They will need representation, which costs far more than £200. 

Sounds mad. The room is exactly the same and how can you charge £100 for cleaning which I believe is for the kitchen when other people are living there. I shouldn’t be responsible for other people mess, especially in a HMO.

GDB2222

Adezoo said:

Robbo66 said:

Adezoo said:

theartfullodger said:

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

Reposit does not seem to allow it. They say it’s final and cannot be disputed. They are threatening court but I am sure you should be able to dispute the price 

Reposit are a zero deposit scheme so there is no one to dispute the claim with but Reposit. A tenant pays the equivalent of a weeks rent to move in to a house. Repsoit then indemnify the Landlord for 8 weeks rent against lost rent or damage. Should they pay out they claim this back from the tenant. from their website

 "Reposit isn’t tenants’ liability insurance; our tenants remain liable for any unreasonable damage or unpaid rent at the end of tenancy."  https://reposit.co.uk/blog/reposit-vs-deposit/

My sister has proof that the room was left in the same state as initially, apart from the LED lights that was left in the room. So there’s no damage in there. There was no unpaid rents as well. Painting and deep cleaning as they might call it isn’t a good enough reason. 

We all believe you. You need to convince Reposit that you will put in a spirited defence if they try to recover the money through the court system. 

Robbo66

Adezoo said:

Robbo66 said:

Adezoo said:

theartfullodger said:

Your sister (not you) should dispute any deductions through deposit scheme.  Those schemes were brought in to give tenant better protection from avaricious landlords and agents.

Reposit does not seem to allow it. They say it’s final and cannot be disputed. They are threatening court but I am sure you should be able to dispute the price 

Reposit are a zero deposit scheme so there is no one to dispute the claim with but Reposit. A tenant pays the equivalent of a weeks rent to move in to a house. Repsoit then indemnify the Landlord for 8 weeks rent against lost rent or damage. Should they pay out they claim this back from the tenant. from their website

 "Reposit isn’t tenants’ liability insurance; our tenants remain liable for any unreasonable damage or unpaid rent at the end of tenancy."  https://reposit.co.uk/blog/reposit-vs-deposit/

My sister has proof that the room was left in the same state as initially, apart from the LED lights that was left in the room. So there’s no damage in there. There was no unpaid rents as well. Painting and deep cleaning as they might call it isn’t a good enough reason. 

Only other option is to write to them dispute the charges, if they dont agree they will start court proceedings to reclaim the money at that point you can use your photos as evidence as to why the money isnt owed and hope the judge agrees.

You say she rented a room, i guess this was in a shared house, did she have her own tenancy agreement for her room or one that was signed by all the tenants as this will make a difference.