Guide discussion: Voluntary national insurance contributions

GanDoonToonPet

skycatcher said:

GanDoonToonPet said:

pecunianonolet said:

What are the timelines or where can one find out how long it will take HMRC to allocate paid class 2 and 3 payments to the NI record? 

Payments were made early April by FP so I am aware it's been only ca 5 weeks and HMRC quotes to get in touch if not allocated after 8 weeks. However, I think they have a large backlog. 

According to the last estimate I saw on the (now defunct) HMRC pension forum, the time from payment to updating NI record was 65 weeks.

I paid for a mixture of class 2 and 3 back in Feb and my record still hasn't been updated. 

After raising a formal complaint with hmrc as mine hadn't updated after paying in April I was told that they didn't update the NI record until December but as i was due to get my pension before that date they manually put it through! Begs the question why you would bother paying them much before that date!

I could try making a complaint but I doubt it will make much difference as the backlog will not change. I suspect you 'jumped the queue' due to being close to retirement age. I did call them after 8 weeks and they confirmed that the payment had been received and relevant years allocated correctly.

The rest of your post doesn't make much sense. I paid ASAP as I observed the backlog getting longer as the 5 April deadline was approaching. Also, I just happened to be back in the UK at that time so it made sense to do it then. I don't know if you've ever tried dealing with goverment agencies from abroad. It's very time consuming and expensive!   

skycatcher

jem16 said:

skycatcher said:

GanDoonToonPet said:

pecunianonolet said:

What are the timelines or where can one find out how long it will take HMRC to allocate paid class 2 and 3 payments to the NI record? 

Payments were made early April by FP so I am aware it's been only ca 5 weeks and HMRC quotes to get in touch if not allocated after 8 weeks. However, I think they have a large backlog. 

According to the last estimate I saw on the (now defunct) HMRC pension forum, the time from payment to updating NI record was 65 weeks.

I paid for a mixture of class 2 and 3 back in Feb and my record still hasn't been updated. 

After raising a formal complaint with hmrc as mine hadn't updated after paying in April I was told that they didn't update the NI record until December but as i was due to get my pension before that date they manually put it through! Begs the question why you would bother paying them much before that date!

It’s also not true. My son paid voluntary Class 2 in May and was updated within a week. Previous payments took much longer but December had nothing to do with any of them. 

Not the first time I've been told untruths by HMRC then.

pritchah

Is the voluntary contributions callback service still operating?

We think my wife requested this, but she's terrible at picking up from unrecognised numbers (which of course HMG usually is) and I fear she might have missed the boat

What's the best number to call DWPP to get the ball rolling again, if poss