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Utilita smart meter

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24

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  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 8 May 2022 at 2:29PM
    Your electricity meter readings are
    1 April 22    589kWh
    15 Apr 22    679kWh
    30 Apr 22    776kWh
    You used 187kWh in April.
    Presumably the R denotes an actual or smart Reading.
    Did you press the right buttons?
  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 8 May 2022 at 7:27PM
    You say you were there from 01-09th April so a third of the month. That might account for circa 40-80 kWh usage depending on your habits.

    That leaves 21 days and 1-2kWh a day. Don't suppose you accidentally left the immersion on ticking over?

    If not it's investigation time for you with the fuse board and hunting down the vampire device
  • Davidc4
    Davidc4 Posts: 37 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Mstty said:
    You say you were there from 01-09th April so a third of the month. That might account for circa 40-80 kWh usage depending on your habits.

    That leaves 21 days and 4-5kWh a day. Don't suppose you accidentally left the immersion on ticking over?

    If not it's investigation time for you with the fuse board and hunting down the vampire device
    Absolutely nothing was left connected except for the smoke detector which uses next to nothing. I've not been in there long and took bare minimal belongings with me so there's not even a remote possibility of anything being left on. When I left I even put all appliances in cupboards so I'd have less to wipe down and dust when I returned. 🧛
  • pochase
    pochase Posts: 3,449 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Utilita charges more for the first 2 KWh of gas and electricity instead of having a standing charge.

    It seems they normally do this on a day to day base, so it is the first 2KWh per day, but somebody mentioned that there is also a monthly tariff where the first 60KWh are charged at the higher rate each. The OP is in the smart energy tariff and that one seems to be monthly.

    So it seems that there is a use for both, gas and electricity of more than 2KWh per day as they are charging 60KWh each at the expensive rate.

    So the problem is not only for electricity, gas is also used every day.

    Have you checked the meter readings for your gas and electricity meter already? You are saying that the cabling from your meter goes direct into your flat, but if the wrong meter is assigned to your bill that does not mean anything. What is the current read for it?
  • QrizB
    QrizB Posts: 18,057 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 8 May 2022 at 4:21PM
    I'm 80% sure that the meter serial number mixup is the root cause of this. The OP is being billed for someone else's meter.
    OP, what does your meter read today? Is it anything like the readings on the bill?
    Here's a video on how to read it, if you don't know:

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • I agree with @QrizB. Meter mis-registrations are all too common. The trick here is finding out which property has your meter and then get the supplier to change the address on the National Database. DO NOT under any circumstances get the supplier to transfer the correct meter serial to your address.

    When a property is built, it will be allocated a plot/apartment number. It will then be allocated a MPAN. Once the meter is fitted this will be linked to the MPAN. What happens is that the property/apartment is registered on the database as No14 when it was Plot 14. When Plot 14 is allocated a postal address it could end up as NO 6. Delinking the serial number from the MPAN will result in widespread chaos.
  • pochase
    pochase Posts: 3,449 Forumite
    1,000 Posts Third Anniversary Name Dropper
    It is not just one meter, it's both, gas and electricity as both show daily use on the invoice.

    The developer or supplier must have registered the wrong meters to his account.

    I'm willing to bet that the reading on the meter at his flat will be different to the one on the bill.
  • turnitround
    turnitround Posts: 715 Forumite
    500 Posts Second Anniversary Name Dropper
    I'm with Utilita and pay monthly. It's not a smart meter, I enter my reading online every month. My electric for the last month is £62 and that is a 3 bed semi with 3 occupants and I use my oven most days.

    The previous month the electric was £45 but of course the price hike happened at the beginning of last month. 

    Something is clearly wrong if you are certain nothing at all was on.  Hubby is disabled so home all day and we must use the kettle at least a dozen times a day plus 2 of us using the  electric shower every day.
  • gefnew
    gefnew Posts: 930 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Classic wrong plot number meter allocation by builders need to contact company with your photographic evidence and try to get them to contact dcc to change it. Also try to find out from builders where 771 meter is log to eg flat number.
  • Reed_Richards
    Reed_Richards Posts: 5,274 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The meter attributed to you registers about 4 kWh of use per day.  The reading on 30th April was 776 so today it should read about 810.  Have a look at your meter and see what it reads.
    Reed
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