Can you use TalkTalk email address after closing broadband account?

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We switched broadband from TalkTalk to Sky in November 2020 but have kept using the TalkTalk email address. Today we got on the chat line to ask about syncing the computer and the phone, and they said they couldn't find the email address we're using, and we don't have an account number to give them. We gave up and Googled the issue, and it said TalkTalk allows the email address to be used for 12 months after an account is closed, then deletes the email address. It's been nearly 18 months since the account was closed, so can this be right - will we lose the TalkTalk email address and access to the webmail at some point?
Many thanks.
Many thanks.
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https://community.talktalk.co.uk/t5/Email/How-long-is-talktalk-email-address-valid-for-after-leaving/td-p/2633210#:~:text=If you choose not to,access via an Internet browser.