Question about energy credit rebate and my council.

oliverbrown

StartledJesus said:

Those who pay by direct debit were supposed to be the lucky winners of earliest payment. Has this happened? 

2 days ago, £150 arrived in the account I pay my direct debit from.

QrizB

oliverbrown said:

StartledJesus said:

Those who pay by direct debit were supposed to be the lucky winners of earliest payment. Has this happened? 

2 days ago, £150 arrived in the account I pay my direct debit from.

And mine turned up, the same way, on the 21st of April.

pochase

05/05/2022 council tax was debited and the 150£ credited to the same account

StartledJesus

As per the Daily Mirror, 4/5

• Rossendale Borough Council: Households started to receive the £150 rebate from May 3, according to an update on the Rossendale Borough Council website. 
• Charnwood Borough Coucil: Residents who paid the April instalment of their council tax on April 3 will receive the £150 rebate "around May 6". 
• Reading Borough Council: In an update posted on May 3 online, it states residents will start to receive the £150 payment "later this week". 
• Southend-on-Sea Borough Council: Payments were being processed last week and are expected to hit bank accounts from May 4. 
• Basildon Council: Payments for those who pay their council tax by Direct Debit are expected to be in bank accounts from May 6. 
• Thurrock Council: On the Thurrock Council website, it states that "from the first week of May 2022" it has already paid the rebate to thousands of households. 
• Test Valley Borough Council: In an update online posted on May 3, Test Valley Borough Council said it has started making payments to residents who pay by Direct Debit.

StartledJesus

@QrizB Impressively prompt. 

StartledJesus

Leeds City Council ‘timetable’

Council tax rebate dates for direct debit payers

Direct debit date	Rebate payment week
End of March	Week of 18 April
10 April	Week of 25 April
20 April	Week of 2 May
End of April	Week of 9 May

If you don't pay council tax by direct debit 

Someone named on your council tax bill must apply for the rebate using the online form.                      

We will be working hard to process all applications within 6 weeks.                  

Astria

StartledJesus said:

Those who pay by direct debit were supposed to be the lucky winners of earliest payment. Has this happened? Payers by other means, such as instalments by standing order, had to apply in writing or by form submission. Has anyone in this group received payment?

14th April: BANK GIRO CREDIT REF STOKE CITY COUNCIL £150.

I'd say that's a yes from me

[I've removed the numbers at the end as they might be identifiable]

westv

I got my rebate 20/4.

facade

I got mine on the 14th April (Walsall).

Looking forward to this month's £150

whattochoose

I'm still waiting for mine. I made a complaint to my local councillors who passed on my comments to my local council. I have received the following reply from them....

 

 "Thank you for your complaint regarding the Energy Rebate.

Your complaint is that you have not yet received the Energy Rebate payment and as you pay by Direct Debit you were expecting to be paid once your April Council Tax Direct Debit payment had been collected.

We have looked at your information and can confirm the following.

On 1st April 2022 we collected a Council Tax Direct Debit payment from you from your bank account ending *******4. On the 5th April 2022 we received notification from the BACS banking system to say that you had changed the bank account that you wanted your Direct Debit payments to be made from to an account ending *******1. We therefore ended the mandate we held for you for bank account *******4 and set up a new Direct Debit mandate with the new bank details of *******1 as instructed to by your bank.

The Energy Rebate guidance requires us to carry out prepayment checks to verify that the bank account we make an Energy Rebate payment into is a UK one, is registered to the person registered as liable for the Council Tax at the property and is an open bank account. To do this, we ensure that a recent payment of Council Tax has been made from the bank account that we hold before we make a direct Energy Rebate payment into it. When we checked our records on 8th April 2022 to make payments to all those Council Tax payers with a 1st of the month Direct Debit date, our records showed that we had not yet successfully received a payment from the bank account details that we held for you because the bank account that the 1st April payment was made from was no longer the bank account held on our records. We have now requested a payment from your new bank account on 1 May 2022 but this was too late for the Energy Rebate payment to be sent to you directly to your bank account.

You will instead received a letter inviting you to apply for the Energy Rebate via an online form. Letters are currently being prepared and we hope to be in a position to send them out in the next couple of weeks.

We hope this has clarified the position"

I'd switched bank accounts in February, which I'd assumed would be smooth and seamless, and it never occurred to me that this would impact my energy rebate. But as you can see above, I was wrong in my assumption.