Unable to transfer money to Chase Bank

jonnymac147

Hi,
I seem to be stuck in limbo between my bank "AIB" and Chase Bank
Chase does not accept CHAPS and they can only receive payment or BACS
How do I transfer money to Chase?  My Bank is unable to help.
John

jonnymac147

Above should read:
Chase can only receive payment via Faster Payment or BACS

eskbanker

What's the problem with paying in via Faster Payments (breaking into smaller chunks if above your daily/transaction limit)?

jonnymac147

Sorry; I've never heard of faster Payment; how does it work?

eskbanker

jonnymac147 said:

Sorry; I've never heard of faster Payment; how does it work?

It's often just referred to generically as a bank transfer - how do you send money anywhere from your bank normally?

Edit: just to check your reference to AIB, I take it this is a UK sterling current account that you're looking to send from?

jonnymac147

Yes UK sterling bank, I normally use the app and put in sort code and account number and bingo but not working with Chase. 

eskbanker

jonnymac147 said:

Yes UK sterling bank, I normally use the app and put in sort code and account number and bingo but not working with Chase. 

What happens when you try?  Chase don't participate in the Confirmation of Payee service, so you'll get a warning about the destination not being recognised, but assuming you're going past that, do you get some sort of error message when you actually try to complete the transaction?

jonnymac147

I get the below error message; repeating request does not allow me to go through; that's as far as I can get, and the sort code and account details are from the Chase app so are correct.

The details you have entered are incorrect or do not exist. Please re-enter the details and confirm (Ref 230)

eskbanker

jonnymac147 said:

I get the below error message; repeating request does not allow me to go through; that's as far as I can get, and the sort code and account details are from the Chase app so are correct.

The details you have entered are incorrect or do not exist. Please re-enter the details and confirm (Ref 230)

Sorry, no idea then, but if you've already fed that information back to AIB and found them unable to assist then I'm not sure where else you can go - do you have any other bank accounts perhaps?

jonnymac147

I may just not bother and keep in a savings account getting 1% like Saga, the 1% cashback would have been nice though.
Thanks for your input eskbanker.

penners324

Perhaps AIB haven't updated their accepted sort codes yet....