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Off Peak Tariff
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JonathanAspro said:I have a 7 hour "off peak" tariff which gives me cheaper electric from (Sumer) between 1.00 am and 8,00 am each day. BUT the switch (contactor) which switches off the "off peak" devices (Night store heater and hot water ect..) does not switch at the same time as my tariff changes. It over runs by 9 minutes, so, for 9 minutes, I am paying the high price for things that should be disconnected.
OK its only 9 minutes, but in these times of "every Penny counts" it's adding to the problems. The electricity company would not even listen to my complaint.
Is yours doing the same?0 -
[Deleted User] said:JonathanAspro said:oI have a 7 hour "off peak" tariff which gives me cheaper electric from (Sumer) between 1.00 am and 8,00 am each day. BUT the switch (contactor) which switches off the "off peak" devices (Night store heater and hot water ect..) des not switch at the same time as my tariff changes
OK its only 9 minutes, but in these times of "every Penny counts" it's adding to the problems. The electricity company would not even listen to my complaint.
Is yours doing the same?Hi,so, what about the 9 minutes of cheap rate you get at the other end of switch over?If you've got a problem with a 9 minute delay, then, heh Jo, you've got problems.
I guess it matters when the storage heaters are charging.
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sebtomato said:JonathanAspro said:I have a 7 hour "off peak" tariff which gives me cheaper electric from (Sumer) between 1.00 am and 8,00 am each day. BUT the switch (contactor) which switches off the "off peak" devices (Night store heater and hot water ect..) does not switch at the same time as my tariff changes. It over runs by 9 minutes, so, for 9 minutes, I am paying the high price for things that should be disconnected.
OK its only 9 minutes, but in these times of "every Penny counts" it's adding to the problems. The electricity company would not even listen to my complaint.
Is yours doing the same?1 -
[Deleted User] said:sebtomato said:JonathanAspro said:I have a 7 hour "off peak" tariff which gives me cheaper electric from (Sumer) between 1.00 am and 8,00 am each day. BUT the switch (contactor) which switches off the "off peak" devices (Night store heater and hot water ect..) does not switch at the same time as my tariff changes. It over runs by 9 minutes, so, for 9 minutes, I am paying the high price for things that should be disconnected.
OK its only 9 minutes, but in these times of "every Penny counts" it's adding to the problems. The electricity company would not even listen to my complaint.
Is yours doing the same?0 -
@Sebtomato I wish you were right.
Sadly, the smart meter billing schedule and the ALCS (E7 100A Contactor) schedule can be different. In my case there is a 30-minute offset.
The chart above shows at 08:00 the billing changes from off-peak (£0.14) to peak rate (£0.29) but the ACLS contactor is not switching off until 08:30
Hence the spike in cost for the final 30 minutes (right chart).
Scrounger
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Scrounger said:@Sebtomato I wish you were right.
Sadly, the smart meter billing schedule and the ALCS (E7 100A Contactor) schedule can be different. In my case there is a 30-minute offset.
The chart above shows at 08:00 the billing changes from off-peak (£0.14) to peak rate (£0.29) but the ACLS contactor is not switching off until 08:30
Hence the spike in cost for the final 30 minutes (right chart).
Scrounger
I can assure you that the billing was correct and the usage was correctly charge to R02 for the storage heaters.
As I understand you aren't there, you can't watch your own meter to check the actual switching time etc.
Why there is this "disparity" between what the IHD & Bright App shows with the time the rate actually switches I have yet to discover. What I can say is it's not the ALCS switching incorrectly and billing you'll find is correct.
What the disparity does mean, is that those unaware of this situation may be switching on other high usage equipment eg. tumble driers, washing machines and the like, based on what their IHD is showing but end up being charged at peak rate for the start of usage.1 -
sebtomato said:JonathanAspro said:I have a 7 hour "off peak" tariff which gives me cheaper electric from (Sumer) between 1.00 am and 8,00 am each day. BUT the switch (contactor) which switches off the "off peak" devices (Night store heater and hot water ect..) does not switch at the same time as my tariff changes. It over runs by 9 minutes, so, for 9 minutes, I am paying the high price for things that should be disconnected.
OK its only 9 minutes, but in these times of "every Penny counts" it's adding to the problems. The electricity company would not even listen to my complaint.
Is yours doing the same?
If you check your usage on your bill, you should find it correctly charged.0 -
Phones4Chris said:The information you can see there doesn't represent what you'll see on your bill. What the Bright App shows - which is usually the same as what the IHD shows - is the generic off-peak times for your area which are what you are seeing, which is what is being displayed on the Time of use rates chart. The actual switching time can vary from user to user (so there isn't a huge surge in the load).
In my case, off peak currently finishes at 08:35 as opposed to 08:30 for instance. That's for both the IHD (rate displayed is changing at 08:35) and the contactor (off peak circuit is no longer powered), powered directly by the smart meter (5 poles).
However, I disagree that the Bright App shows some generic data in the area. I believe it shows data sent by your own meter, and rates applicable for each 30 minute period.
I believe the rate is what applies at the end of the 30 minute period.
For instance, period starts at 08:30. At 08:59, consumption for that period was x kWh and rate applicable at 08:59 was x pence.
When I download my 30 minutes data from the Bright API, the rate applied for the 08:30 time period is peak rather than off peak (or some average), which is mainly correct for the bulk of the period, but slightly over estimated.
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