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Meter Reading

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  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That makes much more sense, especially if you are the first occupant.  Send them a photo of today's reading and explain why the usage is low.
  • Nathan83
    Nathan83 Posts: 5 Forumite
    First Post
    I have since explained and they understand however they still wont accept keep me on my previous tarrif. they said, if i give them the photo, they will have to process it as new and I will be automatically be put on the higher tarrif.???
  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 20 April 2022 at 5:52PM
    Unless you've opted for a fixed tariff, you'll remain on SP's capped Standard Variable Tariff regardless of whether you send a photo or give a reading.
    Similarly, the capped rate will have increased from 1 April as it did for everybody on a capped SVT.
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