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Energy Websites down on day before price hike - Name them here.

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nickboyd
nickboyd Posts: 3 Newbie
Part of the Furniture Combo Breaker
in Energy
EDF for one. Submitted readings by mobile app. Took photos. All you can do, but surely no coincidence.
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Comments

  • GingerTim
    GingerTim Posts: 2,603 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    What's the point? Millions of people are trying to submit meter readings and it's inevitable that websites will buckle under that. 
  • wild666
    wild666 Posts: 2,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Octopus intermittently down 
    Someone please tell me what money is
  • MWT
    MWT Posts: 10,210 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    wild666 said:
    Octopus intermittently down 
    Octopus prices don't go up until the 2nd, so somewhat ironic if people are rushing to get readings in today :)
  • Ignite
    Ignite Posts: 352 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    British Gas website not responding.

    I got onto the EDF website a few minutes ago.  It said there was a server fault when I was logging in.  Just did a refresh and I was in.  I managed to submit my readings OK.
  • jimjames
    jimjames Posts: 18,649 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No need to submit readings today. As long as you've taken reading today and have photo to prove that should be sufficient
    Remember the saying: if it looks too good to be true it almost certainly is.
  • Maxson
    Maxson Posts: 112 Forumite
    Fourth Anniversary 100 Posts
    edited 31 March 2022 at 11:17AM
    Shell Energy. It's been down for a while for me and saying 'Service Unavailable'. Just got to the login page and now it just says 'Loading...' for several minutes and then 'Page can't be found'!

    Now it's this:

  • MWT
    MWT Posts: 10,210 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Today is the wrong day to do this in a lot of cases, as the suppliers tend to take the reading as the closing reading for the preceding day, so for some it should be tomorrow, and for anyone with Octopus it should be Saturday as they do not increase until then.
    Check a previous bill and see which date they recorded your last reading...
  • Maxson
    Maxson Posts: 112 Forumite
    Fourth Anniversary 100 Posts
    MWT said:
    Check a previous bill and see which date they recorded your last reading...
    What bill? It's been months since I was switched to Shell which wasn't my choice and I don't have a proper bill yet!
  • tiredeyes
    tiredeyes Posts: 37 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 31 March 2022 at 11:52AM
    Scottish power website down, blank page on Chrome, Edge, IE, Safari, using internet also trying from 5G.
    And Scottish Power App not responding.
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