Natwest offer of Free Malwarebytes Premium licence (not License)

dc_scotland

I took up the Natwest offer on 11 May 2020.  I have just checked my Malwarebytes licence and it shows an expiry of 1 August 2022.

phillw

dc_scotland said:

I took up the Natwest offer on 11 May 2020.  I have just checked my Malwarebytes licence and it shows an expiry of 1 August 2022.

Mine has been extended to 1st August 2022 as well.

The software said it expired in 33 days when I installed it, now it says 88 days.

born_again

deutsch said:

I will be sad when this ends too. If Natwest are not renewing or extending this, what is the replacement?
I remember the earlier days when they tried to push Rapport back when IT security was more basic.

Just run the free version. 

SydSnott

I too recall using “Rapport”, whilst using Vista OS.
It seemed to work OK, but was a terrible resource hog!
MBAM is unbelievably light on resources and I’ll be sorry to see it expire.
My recollection of reading the terms was that in the event that the agreement with MBAM was to be ended, then we (users) would be given at least 3 months notice.
I haven’t had any such notice from either the Bank or MBAM.

brewerdave

phillw said:

dc_scotland said:

I took up the Natwest offer on 11 May 2020.  I have just checked my Malwarebytes licence and it shows an expiry of 1 August 2022.

Mine has been extended to 1st August 2022 as well.

The software said it expired in 33 days when I installed it, now it says 88 days.

Just checked my licence - ends in 72 days which would be 1st August too. No communications from either Malwarebytes or NatWest yet.
Santander still nag about Rapport - even if it's running !!

EDIT - Don't know if this is related to the expiry date - but the Malwarebytes account I set up in May 2020 to install the s/ware on another device , now no longer recognises my log in details.

WBCPB

My licence was due to end also on 1st August, after upgrading to Windows 11 today it now shows as expiring in 738 days.

Regards

spingoblin

WBCPB said:

My licence was due to end also on 1st August, after upgrading to Windows 11 today it now shows as expiring in 738 days.

Regards

Same here, 738 days and I left NatWest about six years ago!

flaneurs_lobster

Natwest/RBS have updated the Malwarebytes information on their website

That’s why we’re offering Malwarebytes Premium to our customers free of charge until at least May 2024.

https://www.rbs.co.uk/fraud-and-security/malwarebytes.html

oldagetraveller1

I recently installed via NatWest, went through all the activation process, set up a Malwarebytes account etc., all I get in the end is the free version! One subscription active but no protected devices.

I have used the free version in the past which was sufficient for me then.

flaneurs_lobster

oldagetraveller1 said:

I recently installed via NatWest, went through all the activation process, set up a Malwarebytes account etc., all I get in the end is the free version! One subscription active but no protected devices.

I have used the free version in the past which was sufficient for me then.

Odd, I have it (Malwarebytes Premium) running on a couple of Windows laptops, 4 mobiles and a Chromebook, last install about 5 months ago. Online account shows Premium subscription active until 06/01/2024 (think that means 1st June).