Telecom Plus Discussion Area

hansi

No loathing here!  :D

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You reported today (21/10/04 - the latest that your bills should have arrived through the post to give 10 days notice before your DD will be taken):


So in fact you agree with what I have to say - the bills regularly arrive late, giving their members little time to ensure the funds are available.

(You are fortunate to be also able to get your bill via the internet - this system is not available to everyone! Only those with internet access)

But you missed the main point - this month the bills are both late and  incorrect.

The point that I was making was to alert their "members" that they can't rely on the bills being accurate when they eventually arrive.

oh. come on, surely you're splitting hairs now. My posted bill arrived today 22nd, ( 9 days before payment is taken. would have been 10 days, but 31st is a Sunday). Mine are always correct because I supply monthly meter readings ( and you don't have to have internet access for that!)

Smartasss

At 5.59 a.m. today Hansi wrote:

My posted bill arrived today 22nd

What a fantastic postal service you have down your way, Hansi!

(And your bill was correct as well - you do get special treatment!)

hansi

How rude! No, I am not a posty and yes, I do receive my bills. I'm not going to post on this board again if I'm going to get abused!

Smartasss

Hansi

How is my post either rude or abusive?

Any abuse is coming from you calling me "rude", but I'm neither complaining nor biting!

Freddie_Snowbits

No loathing here!  :D

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You reported today (21/10/04 - the latest that your bills should have arrived through the post to give 10 days notice before your DD will be taken):

Eh, Freddie does not use DD. Settlement of accounts in England is 28 days from issue of the Bill. This is set in statute law and cannot be ammended (Time in memorium I think). How come people who use DD allow bill issuers to abuse this enshrined right!!

I recieved my NPower invoice dated 13th October. Electronic payment from my bank will be on 5th November. Yes, I do pay the same rate as DD customers and recieve discount for Duel Fuel.

loon_2

Wow an Npower customer who acually gets a dd discount... thats a new one on me. Is it the full £50?

Your still with Npower? Even after their price rise?

dag_2

I know I've been harping on about OFT referrals, injunctions, fines and prison and such-like - but to get it into perspective, the number of ASA complaints about Telecom Plus pales into insignificance beside big household names like British Gas, BT and NTL. So I don't think that the OFT referral is going to happen any time soon. I personally believe that custodial sentences would be a bit of an overkill right now.

Smart says

Any abuse is coming from you calling me "rude", but I'm neither complaining nor biting!

Sorry but I don't support you on that one. If you feel that other people are being rude to you, but you don't complain about it, then that's your problem. I agree with the moderators, there's no excuse for backbiting. Like Martin said ...

Please do not libel anyone. Treat those with opposing arguments with respect, even though you disagree and please try and avoid personal remarks. I live in hope!

What's libellous and what's not? The ASA have already upheld complaints about Telecom Plus saying they're the "cheapest" without giving supporting evidence - so, it's not libellous to say this. However, sarcastic comments that implying that Telecom Plus, or their reps, are somehow bad people, are another matter. You probably won't have a Zeddust/Totalise-style lawsuit thrown at you, but being disrespectful doesn't further the discussion.

Sorry if I've done it myself - you'll point it out to me if you ever catch me being catty, won't you? Thanks.

(edited with help of thesaurus to remove daft references to pregnant dogs)

hansi

Hansi

How is my post either rude or abusive?

Any abuse is coming from you calling me "rude", but I'm neither complaining nor biting!

Smartass, my reply was not directed at you, it was in reply to whoever asked if I was a posty because that was the only way I would get my mail delivered, but I see that that post has been deleted. I rest my case! My apologies to you.

King_David_2

This thread isn't a great advert for the site to a newbie.

ferns002

the energy wasted on this thread would light up my house for a month