Atom Bank

ranciduk

Can I ask..

to login to this companies app - do you HAVE to use face or voice ID?  

Or can you just use a simple password if your prefer Instead 

i really don’t wanna be messing about with face / voice recognition to get into my account 

and going off some reviews I’ve read it can be very hit and miss for some people

Daliah

ranciduk said:

to login to this companies app - do you HAVE to use face or voice ID?  

No. You can decided to use it or not.

Though I wouldn't know why you wouldn't want to......

cx6

you can log in using your pin, face id or voice id

i use my pin

ranciduk

Daliah said:

ranciduk said:

to login to this companies app - do you HAVE to use face or voice ID?  

No. You can decided to use it or not.

Though I wouldn't know why you wouldn't want to......

Mainly as I’ve heard it’s very temperamental for some customers 

and I don’t want to ever be in the situation where i can’t login to withdraw my own money - because some stupid app refuses to recognise my face!!

Daliah

ranciduk said:

Daliah said:

ranciduk said:

to login to this companies app - do you HAVE to use face or voice ID?  

No. You can decided to use it or not.

Though I wouldn't know why you wouldn't want to......

Mainly as I’ve heard it’s very temperamental for some customers 

and I don’t want to ever be in the situation where i can’t login to withdraw my own money - because some stupid app refuses to recognise my face!!

I don't know where you read this but it is essentially completely baseless scaremongering. 

The way it really works is that you can always use your traditional login (e.g. emailID and password, or PIN etc etc) if the biometric login (finger, face, voice) doesn't work for some reason (which can happen intermittently). Biometric malfunction is not a reason for why you couldn't log in and withdraw your money.

MarkFromCornwall

ranciduk said:

Mainly as I’ve heard it’s very temperamental for some customers 

I found it temperamental in the early days of Atom (2017?) but now I find it completely reliable; more reliable than my memory for passwords in fact!

oldagetraveller1

When I opened an Atom account, the process required face i.d., it wouldn't proceed further without. Kept coming up with "spoof". Some might say that about my boatrace but I had to phone them to complete the application.

My face, even now, is always a "spoof" when trying to register.

The only way I can log in is with a p.i.n.. In spite of registering my voice that has never worked either for logging in!

However, for instant transfers both ways and their new rate, no problems.

Thumbs_Up

Sod this for a game of soldiers, I’ve sign up, very easy to get on board. I missed out on Ford UK paying 0.75%, that savings account disappeared quiet quickly.

The thing is I’m brand new to this digital app banking lark, didn’t even have a smart phone. So in short it took 24 hours to get a new smart phone and 24 minutes to get registered with Atom bank.

The question has to be asked if everyone follows my lead and money pours in when does Atom bank say enough is enough?

refluxer

Thumbs_Up said:
The question has to be asked if everyone follows my lead and money pours in when does Atom bank say enough is enough?

Atom have just upped their 1 Year Fixed Saver to 1.6% so it would appear they are in need of our money at the moment !

AndyTh_2

we'll probably be seeing some 0.95% or 1% accounts soon (I'm not counting Virgin's), so soon enough people will be catching the next big thing and less pressure on Atom to restrict new users