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JBL123 vs. Excel Parking

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Comments

  • JBL123
    JBL123 Posts: 26 Forumite
    10 Posts
    From op (and title):-

    "I received an invoice from Excel last year as I incorrectly keyed my VRM."

    A heads-up for WS as there seems to be an incorrect statement in Defence i.e:-

    "During the appeal process the minor typing error became apparent and the claimant refused to deal with the error appropriately at the first stage appeal in line with the British Parking Association Approved Operator Scheme Code of Practice (BPA CoP) (Version 8 – January 2020) – Section 17."

    Excel are IPC AoS members.
    Thanks, that was intentional rather than a mistake, I was trying to make the point that they weren't complying with an alternative industry CoP. I made an offer to resolve which was fair in line with the BPA.

    Maybe a waste of time using that approach? 
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 November 2022 at 7:17PM
    Please just read other threads.

    Only this afternoon - literally just now - someone posted a WS by a PPC (Highview) and we tore it to shreds. Go and read it.  No link needed. It's today, on a Highview thread.

    All these WS bundles are very long and they all deal with the defence, of course they do. Doesn't make them any good!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 4 November 2022 at 7:09PM
    JBL123 said:
    From op (and title):-

    "I received an invoice from Excel last year as I incorrectly keyed my VRM."

    A heads-up for WS as there seems to be an incorrect statement in Defence i.e:-

    "During the appeal process the minor typing error became apparent and the claimant refused to deal with the error appropriately at the first stage appeal in line with the British Parking Association Approved Operator Scheme Code of Practice (BPA CoP) (Version 8 – January 2020) – Section 17."

    Excel are IPC AoS members.
    Thanks, that was intentional rather than a mistake, I was trying to make the point that they weren't complying with an alternative industry CoP.

    Maybe a waste of time using that approach? 

    Yes, that was rather silly.

    In a similar way that I do not have to abide by the laws of Australia as I don't live in Australia (and never have).
  • Fruitcake
    Fruitcake Posts: 59,490 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Post the claimant's WS here for the regulars to check. Upload it to Dropbox or similar and paste the link.

    Redact personal info but leave in anything that is already in the public domain.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • JBL123
    JBL123 Posts: 26 Forumite
    10 Posts
    Fruitcake said:
    Post the claimant's WS here for the regulars to check. Upload it to Dropbox or similar and paste the link.

    Redact personal info but leave in anything that is already in the public domain.
    Will do, thanks.
  • JBL123
    JBL123 Posts: 26 Forumite
    10 Posts
    Afternoon all, redacted claimant witness statement below. 

    If anybody could spare the time to review and give me any advice / pointers it'd be appreciated. 

    https://www.dropbox.com/s/n21o2v6msiimvm9/Claimant Witness Statement Redacted.pdf?dl=0
  • Trainerman
    Trainerman Posts: 1,329 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Well, it is very repetitive and I wonder how a Judge will like that. It does seem to miss the point about a minor keying error, which the new Government Code refers to specifically.

    Are you right to quote BPA CoP ? I thought they were IPC
    The pen is mightier than the sword ..... and I have many pens.
  • Fruitcake
    Fruitcake Posts: 59,490 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Well, it is very repetitive and I wonder how a Judge will like that. It does seem to miss the point about a minor keying error, which the new Government Code refers to specifically.

    Are you right to quote BPA CoP ? I thought they were IPC

    Excel are indeed IPC members, so reference to their Get your reg right campaign and their statement that it is a moral duty for PPCs to instal typo proof machines.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Fruitcake
    Fruitcake Posts: 59,490 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 7 November 2022 at 8:09PM
    The get your reg right campaign.

    "Get Your Reg Right" Don't Get A Ticket For Making A Typo

    Supporters of this campaign include Excel

    Supporters (getyourregright.info)

    The IPC's comments on Twitter about the use of typo proof machines being a moral duty.

    The International Parking Community (IPC) on Twitter: "@_TheIPC's mantra is that no motorist should be marginalised - or humiliated! (See news article below) @_TheIPC's award nominated "Get Your Reg Right" campaign urges the manufacture of #typoproof #parking payment systems as a moral duty. #mondaythoughts https://t.co/izGqyc1wO0 https://t.co/ztH9lbYpX2" / Twitter

    If you haven't submitted your WS yet, all of the above should go in your WS, with a question asking why the claimant has failed to follow this IPC requirement.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Fruitcake
    Fruitcake Posts: 59,490 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Did the claimant's WS include exhibits and evidence because you haven't posted any?
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
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