BT say 3mg Vodafone say 65meg. Who to trust?

Question_Asker

Hi,

I'm interested in viewing a house on the market. But the broadband speed the property can achieve is a deal breaker. It has to be fast enough for working from home and streaming. BT say the address can get 3meg which is obviously no use. But Vodafone and Sky say the address can get 65meg guaranteed. I find this hard to believe, given that the line will still go through the same BT Cabinet, and then on to the same BT Exchange.

Has anyone seen this scenario before?

Carrot007

3 would be adsl 65 would be fttc.

Maybe BT know there are no FTTC connections available. Check out if there is a waiting list on your cab.

HaroldWren5

Question_Asker said:

Hi,

I'm interested in viewing a house on the market. But the broadband speed the property can achieve is a deal breaker. It has to be fast enough for working from home and streaming. BT say the address can get 3meg which is obviously no use. But Vodafone and Sky say the address can get 65meg guaranteed. I find this hard to believe, given that the line will still go through the same BT Cabinet, and then on to the same BT Exchange.

Has anyone seen this scenario before?

Do the broadband website checkers show FTTP available? Usually labelled "Ultrafast"/"Full Fibre". 

The FTTC speeds would usually be similar if they use the exact same Openreach line. Most of the BT/Vodafone/Sky products are labelled as "Up to" when it comes to speed via copper. Even a product labelled as 35Mbps may only be 1Mbps in reality depending on the line quality. 

Check if FTTP is available, otherwise check the 4G signal quality with the mobile providers and you could consider 4G Mobile Broadband.

Rodders53

Use the BT Openreach checker https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

That'll show you their estimates of speed(s) available and show (usually) if there is space in the cabinet for FTTC.

But as others have said you seem to be comparing ADSL (BT) with VDSL aka FTTC (Voda / $ky) and it's possible that only ADSL is currently possible for that address.

flashg67

Worth checking the mobile signal too if you really like the house. I WFH and can only get 1.5 mb on a landline but 35 Meg plus on a 4g sim.... Vodafone works best in my case. Theres also Wisp providers locally giving upto 100 meg

armith

Hmmm, I don't think the Vodafone "sales" system is particularly accurate. I went on their site to see about getting fttp - the Vodafone site says "not available" - but the BT wholesale site says it is. They said I could have Superfast (fttc 73mb/s) - and I'd get a guaranteed download of 37mb/s. Not really believable when I only get around 8 with Sky.

Question_Asker

Turns out the home owner had 65meg from Vodafone, yet BT said they couldn't supply Fibre at the address. It must be that BT is fully subscribed, but Vodafone wasn't. Sky also said they could supply.

Not buying the house now anyway. Didn't like it.

RogerBareford

Question_Asker said:

Turns out the home owner had 65meg from Vodafone, yet BT said they couldn't supply Fibre at the address. It must be that BT is fully subscribed, but Vodafone wasn't. Sky also said they could supply.

Not buying the house now anyway. Didn't like it.

Vodafone and BT will be using the same Openreach infrastructure in the same cabinet so there isn't any way BT can be fully subscribed and vodadone not be.

milgo

RogerBareford said:

Question_Asker said:

Turns out the home owner had 65meg from Vodafone, yet BT said they couldn't supply Fibre at the address. It must be that BT is fully subscribed, but Vodafone wasn't. Sky also said they could supply.

Not buying the house now anyway. Didn't like it.

Vodafone and BT will be using the same Openreach infrastructure in the same cabinet so there isn't any way BT can be fully subscribed and vodadone not be.

Could it be that BT have more/free slots reserved/available on the Openreach infrastructure than Vodafone or that Vodafone have used up all of their available connections. 

RogerBareford

milgo said:

RogerBareford said:

Question_Asker said:

Turns out the home owner had 65meg from Vodafone, yet BT said they couldn't supply Fibre at the address. It must be that BT is fully subscribed, but Vodafone wasn't. Sky also said they could supply.

Not buying the house now anyway. Didn't like it.

Vodafone and BT will be using the same Openreach infrastructure in the same cabinet so there isn't any way BT can be fully subscribed and vodadone not be.

Could it be that BT have more/free slots reserved/available on the Openreach infrastructure than Vodafone or that Vodafone have used up all of their available connections. 

As far as i am aware companies don't reserve slots until they have a customer signed up.

wild666

Question_Asker said:

Hi,

I'm interested in viewing a house on the market. But the broadband speed the property can achieve is a deal breaker. It has to be fast enough for working from home and streaming. BT say the address can get 3meg which is obviously no use. But Vodafone and Sky say the address can get 65meg guaranteed. I find this hard to believe, given that the line will still go through the same BT Cabinet, and then on to the same BT Exchange.

Has anyone seen this scenario before?

In 2011, when I moved into my flat, the BB speed checker said I could get a minimum of 32Mb but once installed it only achieved 2.1Mb after a week so I complained and after a while and a few call outs by engineers I found out it was most likely the line from the pole to the flat. I requested another engineer call out and said to him I wanted the line from the pole changing, since then I've had no problems and speeds of 44Mb. The engineer said the line was that old it wasn't able to get the speed that the line checker said and was possibly the original cable from when a phone was installed,