O2, Three and Virgin Mobile Price Hikes 16 February 2022 at 6:18PM edited 16 February 2022 at 6:19PM in Mobiles 22 replies 1.8K views

Former_MSE_James_F

Millions of O2, Three and Virgin Mobile customers will be hit with price hikes of up to 11.7% this spring on the back of a sharp increase in the cost of living. O2's 11.7% hike for some is the largest planned increase announced so far by mobile network operators. We've full info and a table below on what's happening and who's affected.

Read the full story here:
'Millions of O2, Three and Virgin Mobile customers to be hit with price hikes of up to 11.7% from April - here's what you need to know'

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Briskly

I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help. 

HaroldWren5

Briskly said:

I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help. 

I was wondering the same thing. What is the cut off point where a new contract isn't subject to any hike?

SaverRate

HaroldWren5 said:

Briskly said:

I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help. 

I was wondering the same thing. What is the cut off point where a new contract isn't subject to any hike?

Would like to know the answer too as took out the £6/month deal through MSE today!

flaneurs_lobster

One thing I've learnt from this board is that just ringing up Virgin's Customer Services to ask a simple question like "What is the cut off point where a new contract isn't subject to any hike?" is an unrealistic expectation. 

Perhaps this is where MSE's team can use their clout and try a Press or PR channel that us mere customers have no access to? 

@MSE_James_F ?

Cisco001

HaroldWren5 said:

Briskly said:

I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help. 

I was wondering the same thing. What is the cut off point where a new contract isn't subject to any hike?

I think the uplift usually in March.

But you also need to factor in the best deal usually on black friday?

Briskly

Have just called Virgin mobile and been assured that any new contract taken out now won't get this year's price hike. Not sure I believe them quite so will wait untill my payment goes out on the 25th before going for the £6 deal, if this make sense?

MiraculousM

Briskly said:

I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help. 

I have the same thing with O2 which i took out last month- i was told that rate would not go up for 30 day rolling contracts (as they will probably still offer the same contract after the hike)

flaneurs_lobster

MiraculousM said:

Briskly said:

I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help. 

I have the same thing with O2 which i took out last month- i was told that rate would not go up for 30 day rolling contracts (as they will probably still offer the same contract after the hike)

Took out O2 12 month Sim-only 5GB £6/mth deal starting 2 Jan 22, email yesterday confirmed hike of 11.7% applies from April. I guessed it would be increased when I took it out but it's still irritating. 

cx6

Just got a text from Three - about 4.5% increase

AlistairS

So O2 merged with Virgin and Virgin allow you to leave mid contract penalty free if the price increases.  So would the same also follow for O2?