Millions of O2, Three and Virgin Mobile customers will be hit with price hikes of up to 11.7% this spring on the back of a sharp increase in the cost of living. O2's 11.7% hike for some is the largest planned increase announced so far by mobile network operators. We've full info and a table below on what's happening and who's affected.
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O2, Three and Virgin Mobile Price Hikes
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Former_MSE_James_F
Posts: 115 Forumite

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'Millions of O2, Three and Virgin Mobile customers to be hit with price hikes of up to 11.7% from April - here's what you need to know'
'Millions of O2, Three and Virgin Mobile customers to be hit with price hikes of up to 11.7% from April - here's what you need to know'
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I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help.2
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Briskly said:I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help.2
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HaroldWren5 said:Briskly said:I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help.2
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One thing I've learnt from this board is that just ringing up Virgin's Customer Services to ask a simple question like "What is the cut off point where a new contract isn't subject to any hike?" is an unrealistic expectation.
Perhaps this is where MSE's team can use their clout and try a Press or PR channel that us mere customers have no access to?
@MSE_James_F ?5 -
HaroldWren5 said:Briskly said:I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help.
I think the uplift usually in March.
But you also need to factor in the best deal usually on black friday?0 -
Have just called Virgin mobile and been assured that any new contract taken out now won't get this year's price hike. Not sure I believe them quite so will wait untill my payment goes out on the 25th before going for the £6 deal, if this make sense?1
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Briskly said:I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help.0
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MiraculousM said:Briskly said:I Have a couple of phones where the Virgin contract has expired so I pay on a 30 day rolling basis and am free to leave. Looks like I will get hit by the 11.7% hike in April. They are currently offering some good SIM only deals. I can't get any sense out of thme as to whether these offer prices - which start at £6/m - will all be hiked by11.7% on 1/4. Don't want to sign up to this for an instant price hike. Grateful for any info or help.0
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Just got a text from Three - about 4.5% increase0
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So O2 merged with Virgin and Virgin allow you to leave mid contract penalty free if the price increases. So would the same also follow for O2?0
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