Flight delay due to snow

JB32

Hello everyone, am looking for some advice please. On 18 March 2018, my BA flight from Gatwick to Glasgow was delayed by over four hours. The reason given by the pilot was that there were insufficient de-icing units to cater for all the planes in Gatwick. It was bitterly cold that weekend however the weather had been forecast to be like that. I complained to BA at the time and they rejected my complaint on the grounds of the weather. I am just wondering if I am entitled to compensation. Can anyone kindly help?

Westin

If you were in the terminal for four hours and if time and logistics permitted then you might have received light refreshments as a ‘Duty of Care’. Often however in these circumstances the aircraft has to be boarded and be de-iced at a pre determined maximum time before departure, a ground delay can occur when passengers unfortunately are sitting on the aircraft for longer than they would like. Lots of aircraft just have to wait their turn.

Sounds like a weather delay and perhaps not unexpected in winter months, even mid March.  

Safety first. I am sure you appreciate the de-icing.

No jackpot compo claim.

heatherw_01

As Westin says, no compensation for this.

Weather delays don't qualify.

garlieston

A bit of a grey area ,if  the weather conditions on the ground were not a problem and didn't prevent departures and only lack of de icing held the flight up might be worth a word with such as bott and co , de icing is routine on some beautiful days ,a four hour hold up sees excessive

Thrugelmir

JB32 said:

It was bitterly cold that weekend however the weather had been forecast to be like that. 

The airport isn't going to manpower and machines sitting around for days on end in case of the occassional day of extreme weather. Not how the world works unfortunately. As everything costs money.