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Flight delay due to snow
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JB32
Posts: 15 Forumite


Hello everyone, am looking for some advice please. On 18 March 2018, my BA flight from Gatwick to Glasgow was delayed by over four hours. The reason given by the pilot was that there were insufficient de-icing units to cater for all the planes in Gatwick. It was bitterly cold that weekend however the weather had been forecast to be like that. I complained to BA at the time and they rejected my complaint on the grounds of the weather. I am just wondering if I am entitled to compensation. Can anyone kindly help?
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Comments
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If you were in the terminal for four hours and if time and logistics permitted then you might have received light refreshments as a ‘Duty of Care’. Often however in these circumstances the aircraft has to be boarded and be de-iced at a pre determined maximum time before departure, a ground delay can occur when passengers unfortunately are sitting on the aircraft for longer than they would like. Lots of aircraft just have to wait their turn.
Sounds like a weather delay and perhaps not unexpected in winter months, even mid March.Safety first. I am sure you appreciate the de-icing.
No jackpot compo claim.0 -
As Westin says, no compensation for this.
Weather delays don't qualify.I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
A bit of a grey area ,if the weather conditions on the ground were not a problem and didn't prevent departures and only lack of de icing held the flight up might be worth a word with such as bott and co , de icing is routine on some beautiful days ,a four hour hold up sees excessive0
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JB32 said:It was bitterly cold that weekend however the weather had been forecast to be like that.0
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