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Re Daughter Spilt Wine Brand New Laptop

PoGee
PoGee Posts: 799 Forumite
Fifth Anniversary 500 Posts Name Dropper
edited 12 February 2022 at 11:14AM in Techie Stuff
I wrote before about the spillage. We managed to open the laptop. Someone said it could be the battery so we disconnected it and plugged in the charger. No joy. If it was the battery that was fried due to the wine, should it start up with just the charger?  
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Comments

  • PoGee
    PoGee Posts: 799 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Even though battery screwed in, the white connection has been disconnected.
  • PoGee
    PoGee Posts: 799 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 12 February 2022 at 11:15AM
    I know I'm clutching at straws but any ideas from looking at the pictures?
  • Ant555
    Ant555 Posts: 1,613 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper


    Most working lap tops would power up if battery disconnected but power charger plugged in.

    Do you hear any sounds when trying to power up?  maybe the fan?   - I cant see a hard disk so im assuming its an ssd drive or a stick hard drive which would not make any noise.

    How about if you hold down the power button for 10 seconds or so.


     - - - - Although ive just found your previous post and it says the laptop made a 'sizzling' sound so you may be out of luck for a cheap/easy repair.


  • cx6
    cx6 Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    edited 11 February 2022 at 2:08PM
    Are you sure that white ribbon cable is the battery cable? My advice would be to unscrew the battery retaining screws and remove it properly.

    Does the fan at the bottom RH rotate?
  • wongataa
    wongataa Posts: 2,759 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    PoGee said:
    I wrote before about the spillage. We managed to open the laptop. Someone said it could be the battery so we disconnected it and plugged in the charger. No joy. If it was the battery that was fried due to the wine, should it start up with just the charger?
    Many laptops will require the battery to be present even if you are running off mains power.  To be honest the battery is probably OK and the wine is more likely to have damaged to motherboard which will result in a non working computer.

  • RumRat
    RumRat Posts: 5,107 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Insurance excess will be cheaper than a repair, even if possible...
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • PoGee
    PoGee Posts: 799 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 11 February 2022 at 2:33PM
    Thank you for replies everyone. The fan turns freely when moved by hand. The laptop makes no sound whatsoever when plugged in and start button pressed. Re insurance, it's the increase in future premiums that's putting me off. It was just after this laptop issue that I realised Id chucked out some jewellery by mistake. When I put that 'claim' in a price comparison site, premium went up by around £70 so for that increase for next 4-5 years doesn't allow for much of a saving. I'll try both ways - taking battery out completely and putting back in, to charge from mains. But think it's a lost cause.
    (I've decided not to claim for jewellery either.)
  • grumpycrab
    grumpycrab Posts: 5,045 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    PoGee said:
     Someone said it could be the battery so we disconnected it and plugged in the charger. 
    I'm sure you know that the battery cable is not the white cable.  Its the one circled in the pic below. (which looks like its been removed anyway.)


  • bodsj
    bodsj Posts: 39 Forumite
    Eighth Anniversary 10 Posts
    if you zoom in on your last picture, locate the word "typeC1". Just above that to the right you will see liquid damage to the components that have shorted. This will require main board replacement. Accidental damage claim is the way to go (check warranty to see if this includes it).
  • GDB2222
    GDB2222 Posts: 27,008 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 11 February 2022 at 4:07PM
    bodsj said:
    if you zoom in on your last picture, locate the word "typeC1". Just above that to the right you will see liquid damage to the components that have shorted. This will require main board replacement. Accidental damage claim is the way to go (check warranty to see if this includes it).
    Those might possibly be salts, where liquid has dried out. Just possibly. There's nothing much to lose from brushing with an old toothbrush - unless, of course, the OP is going to make an insurance claim, in which case don't touch it at all. In any case, there's likely to be just as much damage on the other side of the motherboard, which can't be seen until it is removed from the case. 

    If I were attempting to resurrect this, and definitely not making an insurance claim, I would remove the motherboard and leave it to soak in distilled  water for several hours. Then brush off any remaining deposits and leave it to air dry.  Same for any other components with similar obvious liquid damage. 
    No reliance should be placed on the above! Absolutely none, do you hear?
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