Sky+ To SkyQ

I currently have Sky+, but I have received an email offering to upgrade me to SkyQ with no set-up fees and no change to my package. Is there any reason not to take them up on this?
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  • emmajones1976
    emmajones1976 Posts: 1,345
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    edited 10 February 2022 at 5:02PM
    SkyQ is a better box. Can record more things, has access to more apps on there etc.

    No obvious downside to it. Yes you wont own the box and would have to return it to them whenever your subscription ends but thats hardly a dealbreaker.
  • Neil_Jones
    Neil_Jones Posts: 8,814
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    If you go to Sky Q your previous box will become a chunky Free to Air receiver.  None of the recordings will be playable.
  • Does "no change to package" mean that the contract is not extended nor renewed? 
  • 400ixl
    400ixl Posts: 2,663
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    Does "no change to package" mean that the contract is not extended nor renewed? 
    No, it will always be a re-contract term, likely 18 months.
  • It doesn't say anything about a new contract, which has about 10 months left to run. It just says they will replace my current box. Offer lasts until 3rd March
  • It doesn't say anything about a new contract, which has about 10 months left to run. It just says they will replace my current box. Offer lasts until 3rd March
    Might want to check that then? 
  • brewerdave
    brewerdave Posts: 8,482
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    I've had the same email. Since my HD box is starting to glitch ,it might be a runner BUT past experience with Sky suggests that it will be a recontract with an 18 month term. As I currently have a discounted deal running for another 11 months, I'd be stuck with 7 months at much higher prices.
     Hopefully the OP will come back and tell of his experience ?
  • So I took up the offer. Had to sign up to a new contract extending about 8 months after the end of the old one. But better off over all.

    Taking into account price rises that would have affected me anyway, the new contract will be £1 a month less. And it includes Netflix which I paid for separately up to now 
  • brewerdave
    brewerdave Posts: 8,482
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    So I took up the offer. Had to sign up to a new contract extending about 8 months after the end of the old one. But better off over all.

    Taking into account price rises that would have affected me anyway, the new contract will be £1 a month less. And it includes Netflix which I paid for separately up to now 
    So did you negotiate discounts to the package for the whole of the 18 months ? (Did you have any substantial discounts already?) - I've had mixed answers - somebody said that they kept their existing discounts til the end of the current period, then as I feared, had to pay full price for the rest of the new contracted period.
  • I kept my existing £12 of discounts, plus I got another £7 of discounts. There is a one-off additional charge of £10 next month, but that is cancelled out by getting Netflix free for 2 months.
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