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Octopus app
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The BRIGHT App has no formal link with Octopus Energy. Support for the BRIGHT App can be obtained from support@glowmarkt.com. As stated above, BRIGHT App gets its tariff data from the ESME and GSME (ie; your meters).MouldyOldDough said:
I have emailed Octopus who tell me that they've updated the tariffs but this hasn't affected Bright (it's still showing incorrect figures) I was just wondering whether anyone else has the same problem?MWT said:
The Bright app will not get a tariff update unless your meter receives an update from Octopus, it is a problem to resolve with Octopus, not Bright.MouldyOldDough said:Still no update to tariffs on bright app
Anyone else in the same boat?
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But when I emailed Glowmarkt - they told me to contact OctopusDolor said:
The BRIGHT App has no formal link with Octopus Energy. Support for the BRIGHT App can be obtained from support@glowmarkt.com. As stated above, BRIGHT App gets its tariff data from the ESME and GSME (ie; your meters).MouldyOldDough said:
I have emailed Octopus who tell me that they've updated the tariffs but this hasn't affected Bright (it's still showing incorrect figures) I was just wondering whether anyone else has the same problem?MWT said:
The Bright app will not get a tariff update unless your meter receives an update from Octopus, it is a problem to resolve with Octopus, not Bright.MouldyOldDough said:Still no update to tariffs on bright app
Anyone else in the same boat?
As advised by you on 13 April And MWT on 26 April
If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.0
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