New NatWest Switching offer starting 24th Jan 2022

ThatDavieGuy

Natwest had problems with this before a few years ago and some had to wait an extra 2 weeks and had to pay out compensation to those affected that made complaints

I contacted them a few days ago as I haven't received a text, to ask if I had met the criteria and noticed they had changed the wording on the bot reply for the campaign to "will be paid into your account in June 2022" when everything had previously said "will be paid into your account by 9th June 2022"

andyhicks88

Natwest are genuinely the worst bank I've ever dealt with from start to (hopefully) finish when I get the bonus. Awful. I don't think a single thing has gone right since I applied. 

jinglebells355

ThatDavieGuy said:

Natwest had problems with this before a few years ago and some had to wait an extra 2 weeks and had to pay out compensation to those affected that made complaints

I contacted them a few days ago as I haven't received a text, to ask if I had met the criteria and noticed they had changed the wording on the bot reply for the campaign to "will be paid into your account in June 2022" when everything had previously said "will be paid into your account by 9th June 2022"

Hmm I'm really hoping it will be today or tomorrow.. I've not seen that on chat as asked to go straight through to an agent.

vienly

They are breaking their own T&Cs with changing the date, are we due compensation if there are delays?

. Existing customers

If you already have a NatWest Select, Reward, Reward Silver, Reward Platinum, Premier Select, Premier Reward

or Premier Reward Black account (‘existing eligible account’) opened prior to 24th January 2022, to get £150 you must:

(a) by 5pm, 7th April 2022, transfer a non-NatWest current account to your existing eligible account (which includes

closing your non-NatWest current account and moving all your payment instructions to your existing eligible

account) using the Current Account Switch Service online; and

(b) before 12th May 2022, deposit £1,250 into your existing eligible account and log into our mobile banking service.

If you meet these conditions, we’ll pay £150 into your existing eligible account by 9th June 2022.

Please note

• You must apply online or via the mobile app. If you switch your account to us in branch or over the phone,

no payment will be made to you.

• If you close your new or existing eligible account before 9th June 2022, no payment will be made to you.

• If you upgrade or downgrade your new or existing eligible account to another existing eligible account type within

the offer period, you’re still eligible to receive payment so long as you continue to meet the conditions of the offer.

jinglebells355

andyhicks88 said:

Natwest are genuinely the worst bank I've ever dealt with from start to (hopefully) finish when I get the bonus. Awful. I don't think a single thing has gone right since I applied. 

Do you think they're delaying the bonus so we don't close the account until got it....

jinglebells355

vienly said:

They are breaking their own T&Cs with changing the date, are we due compensation if there are delays?

. Existing customers

If you already have a NatWest Select, Reward, Reward Silver, Reward Platinum, Premier Select, Premier Reward

or Premier Reward Black account (‘existing eligible account’) opened prior to 24th January 2022, to get £150 you must:

(a) by 5pm, 7th April 2022, transfer a non-NatWest current account to your existing eligible account (which includes

closing your non-NatWest current account and moving all your payment instructions to your existing eligible

account) using the Current Account Switch Service online; and

(b) before 12th May 2022, deposit £1,250 into your existing eligible account and log into our mobile banking service.

If you meet these conditions, we’ll pay £150 into your existing eligible account by 9th June 2022.

Please note

• You must apply online or via the mobile app. If you switch your account to us in branch or over the phone,

no payment will be made to you.

• If you close your new or existing eligible account before 9th June 2022, no payment will be made to you.

• If you upgrade or downgrade your new or existing eligible account to another existing eligible account type within

the offer period, you’re still eligible to receive payment so long as you continue to meet the conditions of the offer.

Very true...should definitely be due compensation especially at the mo with cost of living, most people are relying on every penny which I had factored this in also.

jinglebells355

So should be with me by the end of the day.. 

Merry_Mawkin

Just check my account and money arrived this morning Lloyds should be next and then to find some where else to move to.

jinglebells355

Merry_Mawkin said:

Just check my account and money arrived this morning Lloyds should be next and then to find some where else to move to.

That is my plan also...to switch when there is an offer

samal

Same here, bonus paid today