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New NatWest Switching offer starting 24th Jan 2022

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Comments

  • ThatDavieGuy
    ThatDavieGuy Posts: 36 Forumite
    Third Anniversary 10 Posts
    Checked with live chat today and they confirmed I have met the criteria and should have the money by 9th June, still no text so will give them until Thursday
  • No sign of it for me yet...
  • ThatDavieGuy
    ThatDavieGuy Posts: 36 Forumite
    Third Anniversary 10 Posts
    Nothing for me so far

    Sent a message to online help, so will see what they have to say 

    If no success with that then I'll put a complaint in using the form here https://www.natwest.com/support-centre/how-to-complain.html
  • jokono
    jokono Posts: 773 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    I just got it now in the last few minutes. No, I wasn't checking obsessively 😅
    01.12.2020 - CC £16,839 / Loan £18,820 / EF £0
    03.07.2023 - CC (0%) £9,859 / Loan £0 / Savings £10,110
  • vienly
    vienly Posts: 248 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I still don't have my £150 yet! no text either
  • Nothing for me..I've messaged them too..
  • vienly
    vienly Posts: 248 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Live chat:

    "I do apologise, there is some delay in crediting the switching bonus. Please be assured that if you have met all eligibility criteria, the funds will be credited in your account by Mid morning tomorrow."

    "
    Yes, that's correct, however, due to some technical issue, it has been delayed."

    !!!!!!..............
  • vienly said:
    Live chat:

    "I do apologise, there is some delay in crediting the switching bonus. Please be assured that if you have met all eligibility criteria, the funds will be credited in your account by Mid morning tomorrow."

    "Yes, that's correct, however, due to some technical issue, it has been delayed."

    !!!!!!..............
    Hmm will see what they say to me..
  • vienly
    vienly Posts: 248 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    what did they say?
  • vienly said:
    what did they say?
    No reply as yet. I sent a message at 3am when I woke up and noticed it hasn't been paid so waiting for a reply since then.. maybe they have many queries..
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