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MSE News: Tens of thousands of Three customers to lose 'free' roaming abroad

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  • emmajones1976
    emmajones1976 Posts: 1,345 Forumite
    1,000 Posts Name Dropper
    edited 22 January 2022 at 12:00PM
    Hardly a surprise, is it?

    The 52% are reaping what they have sown.

    Give it a rest please!
    Give what a rest?

    Let me guess, you fell for the bus thing  did you?

    I'm merely point out the inconvenient truth as to why Three, and other operators, have been able to bin free roaming. If the 52% can't accept that they were duped, thats their problem.
  • bagand96
    bagand96 Posts: 6,549 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 22 January 2022 at 12:03PM
    y3sitsm3 said:
    Hardly a surprise, is it?

    The 52% are reaping what they have sown.
    Nothing to do with Brexit.

    Three were offering roaming in the EU and a number of other countries long before the EU mandated it.

    So why did they suddenly get rid of it (including the countries that were outside the EU) when they were happy to foot the bill for years before?

    Probably because most people would rather have a bigger data allowance than free roaming in a country they'll visit for a couple of weeks and can buy a cheap PAYG SIM to use while they're there.
    Three introduced very limited free roaming as long ago as 2009 for customers who used Three networks in foreign countries (Australia, Austria, Denmark, Hong Kong, Ireland, Italy and Sweden).  This was relaunched in 2013 as "Feel at Home" and did add a few more countries over the years, but again it was limited to where H3G operated and the roaming had to be on Three or the sister H3G network.

    They expanded free roaming to the whole of the EU in September 2016, 9 months ahead of the EU mandated date in June 2017.

    Obviously just coincidence that Three introduced true free EU roaming 9 months before the law said they had to, and that they're now ending that service now the the law has gone.
  • emmajones1976
    emmajones1976 Posts: 1,345 Forumite
    1,000 Posts Name Dropper
    edited 22 January 2022 at 12:06PM
    bagand96 said:
    y3sitsm3 said:
    Hardly a surprise, is it?

    The 52% are reaping what they have sown.
    Nothing to do with Brexit.

    Three were offering roaming in the EU and a number of other countries long before the EU mandated it.

    So why did they suddenly get rid of it (including the countries that were outside the EU) when they were happy to foot the bill for years before?

    Probably because most people would rather have a bigger data allowance than free roaming in a country they'll visit for a couple of weeks and can buy a cheap PAYG SIM to use while they're there.
    Three introduced very limited free roaming as long ago as 2009 for customers who used Three networks in foreign countries (Australia, Austria, Denmark, Hong Kong, Ireland, Italy and Sweden).  This was relaunched in 2013 as "Feel at Home" and did add a few more countries over the years, but again it was limited to where H3G operated and the roaming had to be on Three or the sister H3G network.

    They expanded free roaming to the whole of the EU in September 2016, 9 months ahead of the EU mandated date in June 2017.

    Obviously just coincidence that Three introduced true free EU roaming 9 months before the law said they had to, and that they're now ending that service now the the law has gone.
    🤣🤣🤣

    Many people clearly cant accept they were duped. 
    Something about taking back control. 18 mile queues at Dover at the moment, is that part of taking part control too?
  • giraffe69
    giraffe69 Posts: 3,604 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper


    Many people clearly cant accept they were duped. 
    Something about taking back control. 18 mile queues at Dover at the moment, is that part of taking part control too?
    Isn't the queue due to a ferry being out of commission? Not sure that has anything to do with the bee in your bonnet!
  • Makeandsave
    Makeandsave Posts: 3,801 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Just been on phone with 3, I have been a customer since 4th Nov 2005, Rather sad to leave 3 but i use roaming a lot, wonder if MSE will have a guide to which networks offer free roaming on sim only?
    Jan Wins: .
  • Makeandsave
    Makeandsave Posts: 3,801 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic

    This is what they said to me back in June 21, Never kept there word!




    Jan Wins: .
  • To be fair, the minion running the Twitter account isnt the CEO and/or the shareholders who have to balance the books.

    As I said, people voted for this. Reap what you sow.
  • Makeandsave
    Makeandsave Posts: 3,801 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 25 January 2022 at 3:30PM
    To be fair, the minion running the Twitter account isnt the CEO and/or the shareholders who have to balance the books.

    As I said, people voted for this. Reap what you sow.

    I never voted for this :(

    Rang O2
    Best deal they have is 5GB, unlimited mins and text, When aboard 120 mins/text a day and unlimited data (slowed down which is what i need).  £6

    i get 12GB, unlimited text and mins with 3 for £8.11 but rarely go over 2gb!

    Seems i am not the only one leaving 3, a few of my friends are :( 
    Jan Wins: .
  • zagfles
    zagfles Posts: 21,443 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    We use 1pmobile, still free (ie no surcharge) for roaming in the EU.
  • bagand96
    bagand96 Posts: 6,549 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    To be fair, the minion running the Twitter account isnt the CEO and/or the shareholders who have to balance the books.

    As I said, people voted for this. Reap what you sow.

    I never voted for this :(

    Rang O2
    Best deal they have is 5GB, unlimited mins and text, When aboard 120 mins/text a day and unlimited data (slowed down which is what i need).  £6

    i get 12GB, unlimited text and mins with 3 for £8.11 but rarely go over 2gb!

    Seems i am not the only one leaving 3, a few of my friends are :( 
    If you're still happy with paying £8 a month then you can get Unltd Mins/Texts and 15GB data with O2.  you have to go via uSwitch or MoneySupermarket comparison sites though, it isn't available direct on the O2 website.

    Depends if you want the extra data that you don't use or the £2 month saving!

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