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Fairer broadband prices for existing customers
Comments
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RogerBareford said:agentcain said:RogerBareford said:agentcain said:So you're all up for making our life more miserable and less easy eh?
The op is right. These marketing tricks and incentives should stop. Existing customers should be charged the same as new ones. These are fundamental expenses that we shouldn't have to negotiate around.I'm with BT and they charge me far less than what they do a new customer and all it took was one phone call. It's not difficult at all do i don't see why everyone should be charged more just because people are too lazy to shop around for a good deal or call up.
I saw how much the energy sector's gift incentives didn't affect prices. Those 50£ to join us referral links are a great idea.
I take it you're also against the recent law on insurances?I don't see why a company shouldn't be allowed to offer variable pricing to attract customers.Using your logic then sales in shops and vouchers shouldn't be allowed and all products must be sold at the same price by all stores?My Sainbury's nectar app and others offer me personalised discounts on certain products but not to other people, should this all be banned?
Sales are allowed as anyone can buy at the sale price without having to haggle like they're in a medieval market. What people are arguing for is transparency in pricing, so if there's a sale, the sale price is published and offered to everyone.
The problem is companies discriminating against some disabled people by requiring "haggling" on the telephone to get the best price. Not helped by people on forums like this that encourage this discrimination, such as the post I have quoted above.Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 20230 -
onomatopoeia99 said:RogerBareford said:agentcain said:RogerBareford said:agentcain said:So you're all up for making our life more miserable and less easy eh?
The op is right. These marketing tricks and incentives should stop. Existing customers should be charged the same as new ones. These are fundamental expenses that we shouldn't have to negotiate around.I'm with BT and they charge me far less than what they do a new customer and all it took was one phone call. It's not difficult at all do i don't see why everyone should be charged more just because people are too lazy to shop around for a good deal or call up.
I saw how much the energy sector's gift incentives didn't affect prices. Those 50£ to join us referral links are a great idea.
I take it you're also against the recent law on insurances?I don't see why a company shouldn't be allowed to offer variable pricing to attract customers.Using your logic then sales in shops and vouchers shouldn't be allowed and all products must be sold at the same price by all stores?My Sainbury's nectar app and others offer me personalised discounts on certain products but not to other people, should this all be banned?
Sales are allowed as anyone can buy at the sale price without having to haggle like they're in a medieval market. What people are arguing for is transparency in pricing, so if there's a sale, the sale price is published and offered to everyone.
The problem is companies discriminating against some disabled people by requiring "haggling" on the telephone to get the best price. Not helped by people on forums like this that encourage this discrimination, such as the post I have quoted above.
Unless there's a bandwagon he can jump on that people will quickly forget about when it falls flat.0 -
Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:So you're all up for making our life more miserable and less easy eh?
Much less than time looking and completing details for a new insurance provider.
That's certainly not money saving expert tips. My position stands. I'm with the OP. The system should be fairer to all customers0 -
littleboo said:DingDongitsKingKong said:Neil_Jones said:alan235 said:
Now that the law has been changed and insurance companies cannot charge deeply discounted prices to new customers, how about getting the same fairer treatment for Broadband customers?
The major broadband companies like Virgin Media, Talk Talk and BT are all offering cheap deals to new customers that they state in their advertising are not available to existing clients.
For example VM Big Bundle of broadband, TV and phone is currently £29.99/mth for 18 months and with a £75 bill credit.
I am an existing customer with VM with Big Bundle and paying £58/mth soon to be £62/mth from March 2022.
Surely the same rules should apply to broadband companies as now does to insurance companies?
Except they are available to existing clients. Just not by default, and often without the extra incentive, ie the £75 credit.You have to get it yourself. Or pay out of contract rates. Your decision. If you want the best deals and you're out of contract get on the blower.The last time I paid full price for broadband was... so long ago I can't actually remember. All packages I've been on in the last 10 years were either retentions or introductory. I don't need the law to get a decent deal, and with all due respect, neither do you.Here's Virgin Media's customer service number: 0345 454 1111Before calling I suggest you get a calendar ready at hand so you can have some idea of how much time has passed by the time someone answers your call. When someone does answer your call (assuming your still alive) they probably only speak gibberish.JJ_Egan said:As above otherwise we all end up paying a high price not a lower price . No need to cut a deal lets just pay more and more .I think OP meant to change the law in such a way that EVERYONE gets the lower "new customer" price.0 -
It was a bit tongue in cheek. I was reminded of the Labour party manifesto where they thought that they could get more votes by giving broadband away for free. The point still remains though, if someone will be paying less, someone else will be paying more.0
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agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:So you're all up for making our life more miserable and less easy eh?
Much less than time looking and completing details for a new insurance provider.
That's certainly not money saving expert tips. My position stands. I'm with the OP. The system should be fairer to all customers0 -
Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:So you're all up for making our life more miserable and less easy eh?
Much less than time looking and completing details for a new insurance provider.
That's certainly not money saving expert tips. My position stands. I'm with the OP. The system should be fairer to all customers
You obviously know everyone's circumstances so you can make a factual decision that no one would benefit from a fairer system and instead prefer the current one that suits you well. I take it that you would oppose a movement towards such a system then.0 -
Note that, as far as I know, these "better deals" come at the disadvantage of agreeing on a new contract.
For example, if I call VM to reduce my fees following their recent price increase announcement, they will basically make a better offer that puts me on a new contract. This is effectively a disadvantage, as I'm offered less of a flexibility (another 18 or so months of contract), with great repercussions on breaking the contract, i.e. paying for the rest of the contract I never used, for a service that is not stored and does not perish.
Yet, when they break the contract, I'm merely offered a get out of contract option for a limited amount of time.
Yeah, I wouldn't call that a fair market.0 -
agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:So you're all up for making our life more miserable and less easy eh?
Much less than time looking and completing details for a new insurance provider.
That's certainly not money saving expert tips. My position stands. I'm with the OP. The system should be fairer to all customers
You obviously know everyone's circumstances so you can make a factual decision that no one would benefit from a fairer system and instead prefer the current one that suits you well. I take it that you would oppose a movement towards such a system then.0 -
Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:Marvel1 said:agentcain said:So you're all up for making our life more miserable and less easy eh?
Much less than time looking and completing details for a new insurance provider.
That's certainly not money saving expert tips. My position stands. I'm with the OP. The system should be fairer to all customers
You obviously know everyone's circumstances so you can make a factual decision that no one would benefit from a fairer system and instead prefer the current one that suits you well. I take it that you would oppose a movement towards such a system then.0
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