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How long can a 3 SIM be inactive before 3 insist on online login and 6 digit code?

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Murmansk Posts: 1,134 Forumite

25 December 2021 at 8:12PM edited 25 December 2021 at 8:13PM in Mobiles

I’ve got a basic phone on 3 that I keep for backup purposes, I’m aware that I need to make a call or send a text every now and then to keep the account alive, I think it’s every six months so every 3 months or so, just to be sure, I make a quick call to myself and answer it.

Anyway, I’ve recently found that the phone won’t work unless I log into the account online and get them to send a six digit code to the phone, which I then enter on their website.

This is a bit of a pain, and certainly would be if I had to use the phone for real as I’d not be able to do the online login and code business so I’m wondering if anyone knows how long it takes of not using the phone before 3 start asking for the online confirmation procedure described above?

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How long can a 3 SIM be inactive before 3 insist on online login and 6 digit code?

I’ve got a basic phone on 3 that I keep for backup purposes, I’m aware that I need to make a call or send a text every now and then to keep the account alive, I think it’s every six months so every 3 months or so, just to be sure, I make a quick call to myself and answer it.

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