What to do about gas oven (difficult buyer)

seven-day-weekend

We left a fridge freezer, washer, dryer and dishwasher when we moved.  We sent the vendors pix of the appliances and said that the dishwasher was old but was working, everything else reasonably new.  They were happy to have them.  Had they have broken the day after they moved in, then that would just have been hard luck.

However, if any of the appliances I agreed to leave had broken between them agreeing to have them and actually moving, I would either have had them fixed or said that unfortunately it had broken and was no longer available.  (None of them were listed on the original inventory).

So I think you have done right in ordering the clips.

Help1234

Thanks all, I think the clips will arrive after the new buyers move in or after I have moved out due to Christmas but hopefully this will be enough!

saajan_12

Legally, you exchanged contracts to sell the property in the same condition it was in at exchange. The fact that its listed for free doesn't mean that's a separate contract for the oven - its part of the package ie house + oven for £x,000. You can't agree to leave something as part of the incentive to buy the house and then not leave it or leave it in a worse condition. 

The condition of everything also isn't explicitly stated in the inventory, but rather just 'the condition at the point of exchange', eg you don't mention that the walls are standing. 

So removal costs won't help - they have a right to the value of the oven (in its second hand condition at the point of exchange, in situ)

Practically, it depends on whether the buyer can prove that the condition has changed without a mention on the inventory - they may have pictures from exchange, and it may be visible that the glass is not broken..? Up to you if you want to help them by informing them that it broke since exchange.

Even if they can prove it, the next step is damages, which may be limited if the cooker was low value anyway. Even if there are material damages, the next step is claiming that from you, which they may not bother. You could just leave it as is, and look out for a demand - if its forthcoming and reasonable then pay at that point, to avoid further fees. If not, move on. 

GDB2222

saajan_12 said:

Legally, you exchanged contracts to sell the property in the same condition it was in at exchange. The fact that its listed for free doesn't mean that's a separate contract for the oven - its part of the package ie house + oven for £x,000. You can't agree to leave something as part of the incentive to buy the house and then not leave it or leave it in a worse condition. 

The condition of everything also isn't explicitly stated in the inventory, but rather just 'the condition at the point of exchange', eg you don't mention that the walls are standing. 

So removal costs won't help - they have a right to the value of the oven (in its second hand condition at the point of exchange, in situ)

Practically, it depends on whether the buyer can prove that the condition has changed without a mention on the inventory - they may have pictures from exchange, and it may be visible that the glass is not broken..? Up to you if you want to help them by informing them that it broke since exchange.

Even if they can prove it, the next step is damages, which may be limited if the cooker was low value anyway. Even if there are material damages, the next step is claiming that from you, which they may not bother. You could just leave it as is, and look out for a demand - if its forthcoming and reasonable then pay at that point, to avoid further fees. If not, move on. 

If the new clips will fix it, and the op is providing those,  then really all the buyer can claim is the cost of fitting them. 

Skiddaw1

Blimey! I'd be really chuffed if I was your buyer. Don't understand how anyone could think otherwise. Ordering the replacement clips is a truly lovely thing to do.

Hope your move goes well OP and that whoever you're buying from is equally considerate.

sheramber

if the glass isn't secure it can't be sealed.

If it fell out when the oven was hot that could cause injury. 

I think you need to alert the buyer to that.

Did you give any warranty that everything was working? I had the option on the form to decline that, which I did. Not because I expected something to fail but Sod's Law , it happens.

TheJP

saajan_12 said:

Legally, you exchanged contracts to sell the property in the same condition it was in at exchange. The fact that its listed for free doesn't mean that's a separate contract for the oven - its part of the package ie house + oven for £x,000. You can't agree to leave something as part of the incentive to buy the house and then not leave it or leave it in a worse condition. 

The condition of everything also isn't explicitly stated in the inventory, but rather just 'the condition at the point of exchange', eg you don't mention that the walls are standing. 

So removal costs won't help - they have a right to the value of the oven (in its second hand condition at the point of exchange, in situ)

Practically, it depends on whether the buyer can prove that the condition has changed without a mention on the inventory - they may have pictures from exchange, and it may be visible that the glass is not broken..? Up to you if you want to help them by informing them that it broke since exchange.

Even if they can prove it, the next step is damages, which may be limited if the cooker was low value anyway. Even if there are material damages, the next step is claiming that from you, which they may not bother. You could just leave it as is, and look out for a demand - if its forthcoming and reasonable then pay at that point, to avoid further fees. If not, move on. 

The oven still does what its meant to do. 

BikingBud

We sold the cooker the vendor left behind for £300 

TripleH

If I read it correctly, (ie same type of range we had), it has 2 glass panels in each oven door. The panels are slid in the top and too big to drop out the frame.

The issue is that they slip out of place but are trapped safely in the door frame.

I think the chance of the glass falling out is low, the issue is burning yourself onthe unexpectedly hot outer glass panel?

If it is the same model the oven can be used safely if you're sensible.