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MBNA - How did the fraudster get my card details
tonycheese
Posts: 6 Forumite
in Credit cards
Hello,
I've been contacted by MBNA today to ask me to confirm two transactions on my credit card that I didn't make.
The only problem is that the card that has been used fraudulently is a card that I have used for a balance transfer and nothing else.
I have never bought anything using it, entered the card details into a website, or done anything at all other than use it for a balance transfer.
As part of the explanation, MBNA suggested that maybe my IP address was compromised and they accessed my account to get the details. Even if that were true, it doesn't have the 3 digit security number or the expiry date anywhere on the account. Plus there are other cards that I use regularly on my home PC.
So how did the fraudster get my card details?
My main concern is that MBNA have somehow let a fraudster get my card details. If this is the case, how can I trust them with my data?
I've been contacted by MBNA today to ask me to confirm two transactions on my credit card that I didn't make.
The only problem is that the card that has been used fraudulently is a card that I have used for a balance transfer and nothing else.
I have never bought anything using it, entered the card details into a website, or done anything at all other than use it for a balance transfer.
As part of the explanation, MBNA suggested that maybe my IP address was compromised and they accessed my account to get the details. Even if that were true, it doesn't have the 3 digit security number or the expiry date anywhere on the account. Plus there are other cards that I use regularly on my home PC.
So how did the fraudster get my card details?
My main concern is that MBNA have somehow let a fraudster get my card details. If this is the case, how can I trust them with my data?
0
Comments
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Brute force, weak security at your end, domestic breach....
It won't be MBNA letting the fraudsters have your details.4 -
If there really was a data breach at MBNA, it would be headline news on here and elsewhere!tonycheese said:So how did the fraudster get my card details?
My main concern is that MBNA have somehow let a fraudster get my card details. If this is the case, how can I trust them with my data?1 -
If the card details have never been entered into a computer in my house, how would that be possible?Deleted_User said:Brute force, weak security at your end, domestic breach....
It won't be MBNA letting the fraudsters have your details.
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None of those routes need you to enter your details onto a computer at your house.0
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Whereabouts in the world was it used?
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Was it definitely a call from MBNA?0
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Yes, it all checked outLumiona said:Was it definitely a call from MBNA?0 -
Liverpoolcoffeehound said:Whereabouts in the world was it used?0 -
You are missing my point. I have never used the card anywhere. Not at a cash machine, any computer, phone, checkout, anything. The card has been in my pocket, unused for 3 months and it has been cloned.Deleted_User said:None of those routes need you to enter your details onto a computer at your house.0 -
No, @Deleted_User wasn't missing the point at all - they are delicately saying that the transaction happened within your presence/household.1
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