Am I allowed to contact my buyers conveyancers via email to tell them to update my agent

worriedseller2022

I don't want to talk to them directly. I want to give them a nudge into updating my agent and my solicitor. No, I can't speak to my buyer directly to do this.

TCPIP_Fox

nope, they'll say to contact the EA as they're not getting paid by you.  Just nag the estage agents for an update, daily if you have to.

Slithery

Are you allowed to? Yes.
Will they answer? Probably not as you aren't their client.

This is your EA's job.

worriedseller2022

My agent is Purple Bricks, they keep feeding me the information I already know and haven't been able to speak to the buyer's solicitor directly. Buyer is with PPL and does not want to change.

Thrugelmir

What's the issue? 

user1977

Try via your solicitor then. 

canaldumidi

Hmmm.. well, you chose purplebricks for a reason, yes?

But to answer you question, yes, you can contact anyone you want, anyhow you want, about anything you want.

But your buyer's solicitor will ignore you. He works to his client's instructions only.

What he might do, though, is contact your solicitor with a request that your solicitor advise you to direct queries via your solicitor and not to contact him directly again.

However he'd likely respond to the estate agent or your solicitor.

Snookie12cat

Why won't your solicitor convey your message to them for you? 

Thrugelmir

Snookie12cat said:

Why won't your solicitor convey your message to them for you? 

Probably got more productive uses of their time. Not going to achieve anything. 

MaiTai

worriedseller2022 said:

I don't want to talk to them directly. I want to give them a nudge into updating my agent and my solicitor. No, I can't speak to my buyer directly to do this.

PPL (despite their claims to the contrary) still have not fully restored their communication issues following the cyber attack.

We have been trying to gain updates from them for the best part of 2 weeks with minimal response.Almost complete radio silence!

They have never been particularly easy to deal with but the fallout from the recent IT debacle is causing innumerable problems.

We have several clients caught up in this mess through no fault of their own and as such we cannot do very much to progress their transactions at this time.

It’s one hell of a mess and I can’t begin to speculate how long it will take for the situation to return to acceptable service levels.

worriedseller2022

MaiTai said:

worriedseller2022 said:

I don't want to talk to them directly. I want to give them a nudge into updating my agent and my solicitor. No, I can't speak to my buyer directly to do this.

PPL (despite their claims to the contrary) still have not fully restored their communication issues following the cyber attack.

We have been trying to gain updates from them for the best part of 2 weeks with minimal response.Almost complete radio silence!

They have never been particularly easy to deal with but the fallout from the recent IT debacle is causing innumerable problems.

We have several clients caught up in this mess through no fault of their own and as such we cannot do very much to progress their transactions at this time.

It’s one hell of a mess and I can’t begin to speculate how long it will take for the situation to return to acceptable service levels.

Are you part of the Facebook group?
https://www.facebook.com/groups/1076137096488728/?ref=share
People in the group suggest to email Ed he's the director. People say they emailed him and got a response same day. edpercival@premierpropertylawyers.com