Supplier advertised 48 port PoE switch, delivered 48 port non-PoE switch

born_again

LaHostessAvecLaMostess said:

I have no idea why you have ethernet to every room unless every room is lead-lined, or why you need 8-port switches in them.

Faster speeds. 
Each room that needs them has TV, DVD, Virgin box & laptops (home & work)
I want the max speed in every room in the house (none are lead lined, but do have heavy stone work) I don't pay for 1Gig speed to get slower speeds where needed for working from home.
Many electrical items do not have WiFi, but do have ethernet. 

Each to their own. You do not have to do it, but if you are into set up's like this. Future proofing is a important part of the process👍.

LaHostessAvecLaMostess

Ergates said:

LaHostessAvecLaMostess said:

Ergates said:

LaHostessAvecLaMostess said:

born_again said:

TBH.
We have a 16 port switch next to the router to feed each room a ethernet cable, it also feeds TV, Virgin, Blue ray & other devices. We then need 8 port switches in 3 of the rooms for the same in other rooms. 
Add in if you have wired connections for cameras.
So when it comes down to it 48 ports is only giving a small bit of future proofing.

All depends on how much you like to have fully connected devices in your house.

Which is all very unusual for a consumer.  Most consumer kit uses WiFi or a protocol like Zigbee, not ethernet because, drumroll please, most consumers don't have 40-odd port Ethernet hubs or the desire to patch cables to here there and everywhere.

I have no idea why you have ethernet to every room unless every room is lead-lined, or why you need 8-port switches in them.

It really isn't clear what your point is or why you keep trying to argue it.   OK, *you* don't know why a consumer would want a 48 port switch - fine, don't buy one then - nobody is arguing that everybody needs one.  There are, however, people who want them, it happens, it's a thing.   Some people like to ethernet up their houses, some people prefer to have static devices wired in rather that using wifi, it happens, it's a thing.  It's not pertinent to the issue at hand.

I don't know why you decided to give your tuppence either so I guess we're the same really.

For the hard of understanding;

48 port switches are not commonly used in homes.

I guessed, as a result, this was probably a B2C contract.

The OP said it was used "at home" rather than "for home use."

I sought clarification on this because there are a lot of people who don't think stuff used at home or paid for with personal cards is B2C.

The OP confirmed that it was definitely B2C.

The usual crowd stuck their oar in because reasons.

I defended my position.

The usual crowd stuck their oar in because reasons.

I think that about sums it up.

Except the OP said "as I bought the switch for my home" , I don't know where you got "at home" from.

Which is the same thing.

LaHostessAvecLaMostess

unforeseen said:

One of the most basic reasons for using ethernet instead of WiFi is speed, especially if moving large files around. 

Around where?  Bearing in mind that most people are not going to be sending large files around the home so they're going to be capped by their internet speed, which is almost certainly far below the speeds even WiFi will achieve.

I stand by my belief that most consumers DO NOT need 48 port Ethernet switches and I've made it very clear that I accept in this instance the OP is choosing to wire their house that way and is not a business.  I was merely seeking clarification because many people don't seem to think that products purchased on personal cards or for use in their houses are not "for business" because "house." God forbid you lot ever stand in front of a prosecution lawyer, you'd flip your lids at the mere thought of an accusation.

Why you people continue to pillory me is unknown, but any more bullying will result in reports to the moderators.  This is unacceptable on a site that is supposed to be friendly.

Jenni_D

Whilst I don't, lots of people have a central file server with videos etc. stored on it. They then play these videos on TVs etc. around the home ... some of the 4K videos ripped* at high quality will yield very big files, so WiFi connections may not allow for seamless streaming.

* no comment as to the source of the rips, and it's irrelevant to the topic. People buy blurays and rip them for easier use, for example.

LaHostessAvecLaMostess

Jenni_D said:

Whilst I don't, lots of people have a central file server with videos etc. stored on it. They then play these videos on TVs etc. around the home ... some of the 4K videos ripped* at high quality will yield very big files, so WiFi connections may not allow for seamless streaming.

* no comment as to the source of the rips, and it's irrelevant to the topic. People buy blurays and rip them for easier use, for example.

But it doesn't change the fact that needing 20 ports, let alone 48, is excessive.

A 4-bedroom home might have, what, 6 rooms that could reasonably have an Ethernet connection?  Stick in your Hue lightbulbs and Hive heating and you're up to 8, then...?

This is all a bit academic anyway,. I only probed the OP over this as, as I've previously said, the item is not something that is generally used by consumers and I absolutely stand by that.  The OP has confirmed they are genuinely a consumer so fair enough. But for some inexplicable reason, people have decided to try and pillory me over it.  But c'est la vie on the Consumer Rights board and I suspect I'll see you on another username by 4 PM tomorrow after being feverishly reported for "not being nice" again...

unforeseen

A 4-bedroom home might have, what, 6 rooms that could reasonably have an Ethernet connection? 

As you would normally install a double point then that's 12 ports used. 

justwhat

MobileSaver said:

born_again said:

We have a 16 port switch next to the router to feed each room a ethernet cable, it also feeds TV, Virgin, Blue ray & other devices. We then need 8 port switches in 3 of the rooms for the same in other rooms.
So when it comes down to it 48 ports is only giving a small bit of future proofing.

Just in case people are talking at crossed-purposes here, I agree a 48 port standard switch is not that unusual for home use but what I think is extremely unusual is a 48 port PoE switch for home use.

Typically PoE is used for CCTV and Access Points and if you have more than a few IP cameras you would normally have a Network Video Recorder that supplies the PoE anyway. Obviously having PoE at the end of 48 different network cables could be useful from time to time but it does seem massive overkill for consumer use.

CCTV - its hard getting good poe switch/managed switch and not always possible to use POE's on the recorders. If there is even a recorder. Many cams have onboard recording.

Loads of reasons to use a 48 port switch/hub.  

i have  16 ports on my recorder , however i only use one port(in garage). i use a cisco poe switch(48 ports) in the attic(house) for another 8 cams.

i have 4 powerline plugs and 2 wifi AP's also hooked up. I would run rj45 all through houes if it was practical.

(i do work from home but would still have this setup if i did not. )

user1977

LaHostessAvecLaMostess said:

unforeseen said:

One of the most basic reasons for using ethernet instead of WiFi is speed, especially if moving large files around. 

Bearing in mind that most people are not going to be sending large files around the home so they're going to be capped by their internet speed, which is almost certainly far below the speeds even WiFi will achieve.

You don't need to have a particularly fast broadband connection these days before you find your WiFi is the weakest link. I get a much faster speed (and more reliable connection) when my pc is wired up than when using WiFi. 

Jenni_D

LaHostessAvecLaMostess said:
But c'est la vie on the Consumer Rights board and I suspect I'll see you on another username by 4 PM tomorrow after being feverishly reported for "not being nice" again...

I have no idea who you are, and have no idea why you'd make such a comment. Nor was anything I said in anyway "not nice" - it was purely factual. 🤷‍♀️

neildavies17

LaHostessAvecLaMostess said:

neildavies17 said:

Thanks Ergates, that is the answer I was after, whether they could be held to contract or not.

I'll arrange to return the switch and get a refund.

I didn't really understand the other posters comment about why did I need a 48 port switch for home; we have 5 other switches here to connect everything in the home.  No problem, I have the answer now, thank you for all that answered.

Because it's rather unusual to have a 48 port switch for home use and your response that it was "at home" rather than for home use made me think perhaps you were still using it for business but regarded using it at home as being a consumer.

It's still an awful lot of ports for home use.  Most consumer stuff nowadays uses WiFi.  Although a few things have their own dedicated boxes that use Ethernet ports, needing 20+ (let alone 48) seems massively OTT.

Either way, you've thoroughly confirmed that it's 100% consumer use so...

I do see your point about it being unusual, however, I'll give you some info about our setup here at home, which might provide some context.  I work in my downstairs office which has 2 x 1Gbps FttP connections, so my partner and I can work from home instead of going into our offices.  There is a 24 port PoE switch in the office which powers/connects an AC Pro access point, 2 Poly Teams phones and then ethernet for a number of devices, mac, windows laptop, Sky mini, Apple TV, a Samsung TV, a Sonos soundbar, etc.  There are lots of other peripherals, a printer, scanner, etc. The 24 port PoE switch has 2 uplinks to a 48 port switch upstairs, which serves all the RJ45 wallboxes.  All 4 children have a TV, and a Sonos soundbar, which connect via Ethernet, and devices like Alexa, which connect via WiFi.  We also have Sky Q and 4 Sky minis around the house, which all work so much better over ethernet and then we have various hubs, a Sonos hub, a Samsung SmartThings hub, a Hive hub and a Starling Home Hub, which all help bridge to allow apps on phones to control devices, heat, light, etc. 

The 48 port switch has uplinks to an 8 port PoE switch which serves the access points upstairs, uplinks to an 8 port PoE switch in the dining room where my partner works from home, with a mac and 2 x Poly Teams phones connected, uplinks to a 5 port PoE switch in the garage which serves the outside access point in the garden, and will serve a TV, etc when the garage is converted to a gym, and uplinks to a 16 port PoE switch downstairs which serves another access point and all the Sonos, Sky and TVs in both the lounge and family room and kitchen (Sonos has a sub, playbar and two rear surrounds, so uses 4 ports per TV).  The Apple TVs stream from a mac mini in the office which has a music and video library stored on a NAS, to allow the kids (and us adults) to watch movies. 

The house is about 3,500 sq. ft so there is no chance of getting WiFi coverage throughout without something more robust/industrial than mesh WiFi.  We used Netgear Orbi when we first moved in, and it just kept failing.

The reason for purchasing a 48 port PoE switch is because we had a couple of failures and whilst the kit was swapped out, if I had a 48 port PoE switch, it would be able to replace any switch that failed.

Hopefully that provides some background and context.  I do appreciate it is more infrastructure than most homes would expect to have but it ensures the grown ups can work whilst the kids can all stream or do what they want to do, without impacting us.