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Is it a proper letter before claim that gives you 30 days to respond and does it include financial forms (that you don't fill in)? If so, the advice is to send the "30 day hold, seeking debt advice although I deny the debt" letter only if you want to delay the claim form (N1) from the CCBC for another 30 days. If you want to get this over with, just let the wagon roll on. Wait for the actual claim form before submitting the SAR just in case the Particulars of Claim are sparse and you can use one of the defences recently put together for just such a case. They are for UKPC and DCB Legal but looking at this thread might give you some ideas: - https://forums.moneysavingexpert.com/discussion/comment/80057455#Comment_80057455
If this were me I'd let rip in the letter of response about misconduct by their parking operative employee, servant or agent. He invited you to park (which you relied upon).
I would also demand that he is both identified and made available to attend court in person for cross examination should they choose to issue proceedings as alleged.
I like a degree of punchiness... Other options are available.
This sounds a little like a self ticket site, but no doubt that will be clarified.