Windows Update not working.

cx6

try running the two commands from an elevated command prompt not power shell

This is what you should see

Popinoz

I had done that previously but not screenshotted it. This was 5 minutes ago

cx6

did you run the 'sc config' command first to enable update service as I can't see it in your screenshot

Popinoz

Hi,
Yeah, sorry about that. Here is that screenshot.

wongataa

Have you run the Windows Update Troubleshooter built into Windows yet?  That is the first thing anyone should do if there is a problem with Windows Updates.  It could well fix things without messing around with command prompts and services.  I have issues with updates installing before and running it fixed everything.

cx6

the fact that you are getting access denied still points to the fact that you are not an administrator...

Try this from an elevated command prompt

net user administrator /active:yes

in the same cmd.exe retry:

sc config AppIDSvc start= demand

cx6

also as above did the troubleshooter produce any results?

Popinoz

Hi again,

I appreciate all that you have done. I am attaching 2 images. The screenshot showing the Cmd.exe was run first, then the troubleshooter (the 2nd image) then the same Cmd.exe using the suggested command. The result was the same on each try

Popinoz

I was logged on as Administrator.

cx6

The it looks like all the 'simple' fixes have failed. Also I am concerned that you don't have a 'security' tab where you can check why you don't have access. The fact that you keep getting 'access denied' means that you are prohibited from accessing the windows update module

I posted earlier about looking at the security tab on wuaueng.dll bit you don't have one. Try running these two commands in an elevated command prompt - this should give you access to the module (*** see note below):

takeown /f c:\windows\system32\wuaueng.dll

cacls c:\windows\system32\wuaueng.dll /e /p "John Smith":f

Note: cacls is to change permissions on the file wuaueng.dll - gives 'John Smith full control

***Note: replace John Smith with your windows account name

Then run the sc and net commands again to see if you still get 'access denied'

You could also try and see if it is malware - obviously run a defender scan, but also try others from the web eg Kasperski etc