New tv sound problem

neilmcl

I'd also recommend you turning the sound mode to standard and turning any other sound settings, eg, sound optimizer, virtual surround, volume mode, etc to off.

ripplyuk

@Belenus It’s an LG43LM63. 

There was no manual with it. Just a QR code which took to me to the App Store to download their ThinQ app. The on-screen tutorial is not easy to understand but I’ve finally managed to find the equaliser so I’ll try adjusting that. I really hoped that by buying another LG, the menu’s would be similar but they’re totally different. 

neilmcl

https://www.lg.com/uk/support/manuals?csSalesCode=43LM6300PLA.AEK

neilmcl

As mentioned I'd reset your sound settings then choose Standard mode and turn settings like Adaptive Sound, Volume Mode, Virtual Surround etc to Off..

ripplyuk

I put it on standard mode and then turned the lower frequencies of the equaliser as low as possible and the higher ones up. I know nothing about these things but this vibration/buzzing/echo seems worse with men’s voices so I assume the lower frequencies are the problem. It helped a bit but with the clear voice turned off, it really emphasises background noise which I don’t like at all. 

I tried to go back and turn clear voice back on, leaving the equaliser as I’d adjusted it but it doesn’t allow that. To use the equaliser settings you have to use ‘standard mode’. It’s faded out when I use clear voice and won’t let me select it. It’s so frustrating 😤. Tv’s are getting worse, not better. The old cheap one never needed anything adjusted! I just don’t understand how a cheap, thin tv can have better sound than this newer, bulkier model. 

neilmcl

ripplyuk said:

I put it on standard mode and then turned the lower frequencies of the equaliser as low as possible and the higher ones up. I know nothing about these things but this vibration/buzzing/echo seems worse with men’s voices so I assume the lower frequencies are the problem. It helped a bit but with the clear voice turned off, it really emphasises background noise which I don’t like at all. 

I tried to go back and turn clear voice back on, leaving the equaliser as I’d adjusted it but it doesn’t allow that. To use the equaliser settings you have to use ‘standard mode’. It’s faded out when I use clear voice and won’t let me select it. It’s so frustrating 😤. Tv’s are getting worse, not better. The old cheap one never needed anything adjusted! I just don’t understand how a cheap, thin tv can have better sound than this newer, bulkier model. 

It's entirely subjective in most cases. You're used to having the audio in such a way that anything different is never going to sound good to you. Personally, I'd reset the EQ settings to what they were and just leave it on standard for a few days to see if you're get used to it.

coffeehound

ripplyuk said:
Tv’s are getting worse, not better. The old cheap one never needed anything adjusted! I just don’t understand how a cheap, thin tv can have better sound than this newer, bulkier model. 

It's probably a deliberate move in order to sell customers one of their sound bars as well as the TV.

Did you try with the equiliser set to flat?  There's usually a reset button to do that

Neil49

A quick check of user reviews doesn't seem to highlight any issues with the sound quality and most users seem more than happy with it. 

If you're not happy I would box it up and get a refund asap. 

ripplyuk

coffeehound said:

ripplyuk said:
Tv’s are getting worse, not better. The old cheap one never needed anything adjusted! I just don’t understand how a cheap, thin tv can have better sound than this newer, bulkier model. 

It's probably a deliberate move in order to sell customers one of their sound bars as well as the TV.

Did you try with the equiliser set to flat?  There's usually a reset button to do that

Do you mean with the equaliser set in the middle for everything? That’s the default but it was awful so I’ve turned down the lower ones as much as possible. That seems to have helped although men’s voices still have a ‘buzz’. It’s not great but acceptable. The problem is that every app has different sound so it needs changed constantly. For some, the clear voice with the volume kept low and the TV set to ‘wall mounted’ seems to work best. On others, the standard mode with the equaliser adjusted and ‘stand type’ is better. 

If most people are happy with the sound on this model, then I’ll probably keep it. Other ones must be worse. 

[Deleted User]

ripplyuk said:

coffeehound said:

ripplyuk said:
Tv’s are getting worse, not better. The old cheap one never needed anything adjusted! I just don’t understand how a cheap, thin tv can have better sound than this newer, bulkier model. 

It's probably a deliberate move in order to sell customers one of their sound bars as well as the TV.

Did you try with the equiliser set to flat?  There's usually a reset button to do that

If most people are happy with the sound on this model, then I’ll probably keep it. Other ones must be worse. 

I wouldn't let what other people say sway you, if it doesn't sound good to you, don't put up with it, reject it or get a soundbar.

I noticed in the specifications it has downward firing speakers - might not be good depending on how the TV is set up, could be reflecting / resonating from whatever you have it mounted on. I also noted it uses virtual surround by default, this also might not be best - check that setting on/off.

To be honest all flat screen TV's are a big compromise for speakers because they should be firing towards the listener but that went out of fashion with CRT's.

General advice is a sound bar or separate speakers if you want good sound from your TV, although some TV's do sound adequate on built in speakers.