Pay As You Go and Vodafone unbelievable letter today
Hi,
My wife rarely uses her mobile phone and we have it mainly for receiving text messages and calls.
She uses it to make a call probably once every 6 months and that’s a short 5 minute call.
Due to low usage we have a monthly contract with Vodafone that costs £8.05 a month including VAT and we are happy with that.
This gives her 100 minutes call time and 100 text message per month.
We took this contract out in October 2016 when we returned from living in Switzerland.
Personally I have a contract that is unlimited minutes and texts with 20GB of data and I’m a heavy user of the mobile.
Today we got an almost unbelievable letter from Vodafone informing us my wife’s monthly charge will increase
from £6.71 + VAT
to £14.36 + VAT
that’s more than a 100% increase !!!
So our options are to leave vodafone or consider converting to pay as you go.
Last time I used pay as you go was 20 years ago :-)
Couple of questions with regards to pay as you go.
- Can we convert same number and wife keeps same number?
- How long do credits on pay as you go last before they expire ie If we put £20 credit on on the 1st of January is it good for a year?
- Whats the minimum credit you can apply to the phone?
I tried to contact vodafone to ask this today And I got passed to 4 different people and then I lost the will to live and gave up.
We want to try converting to pay as you go if we can rather than cancel contract.
we have been with vodafone since 1992 with this number and 1999 on my number.
My wife rarely uses her mobile phone and we have it mainly for receiving text messages and calls.
She uses it to make a call probably once every 6 months and that’s a short 5 minute call.
Due to low usage we have a monthly contract with Vodafone that costs £8.05 a month including VAT and we are happy with that.
This gives her 100 minutes call time and 100 text message per month.
We took this contract out in October 2016 when we returned from living in Switzerland.
Personally I have a contract that is unlimited minutes and texts with 20GB of data and I’m a heavy user of the mobile.
Today we got an almost unbelievable letter from Vodafone informing us my wife’s monthly charge will increase
from £6.71 + VAT
to £14.36 + VAT
that’s more than a 100% increase !!!
So our options are to leave vodafone or consider converting to pay as you go.
Last time I used pay as you go was 20 years ago :-)
Couple of questions with regards to pay as you go.
- Can we convert same number and wife keeps same number?
- How long do credits on pay as you go last before they expire ie If we put £20 credit on on the 1st of January is it good for a year?
- Whats the minimum credit you can apply to the phone?
I tried to contact vodafone to ask this today And I got passed to 4 different people and then I lost the will to live and gave up.
We want to try converting to pay as you go if we can rather than cancel contract.
we have been with vodafone since 1992 with this number and 1999 on my number.
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Replies
Just call them and ask what other contract offers they have.
It’s probably an old tariff they’re trying to get rid of but they do offer discounts - I’m on a permanent 40% off did having been with them for a while, but you di need to ask for a better deal when you call.
Unlimited minutes and texts on a rolling monthly contract for under £5 per month.
No problem to retain your number, you just get a pac from Vodafone and have 30 days to implement the switch.
Details of this and other deals are in the mobiles section of this website.
2023 £1 a day £54.26/365