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PIP mobility question

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  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    It's an online portal and you log in and fill it online. You can save your progress and return to it when you wish. Evidence is sent through this too i believe.
    You do not get a choice whether you can apply this way, you get asked. There's currently a maximum of 2,500 people per week that can claim this way. When you think of how many people apply, that's actually a very small amount of people being offered the pilot.
    OK so how do I register to get asked to use this method? 

    You can't ask to use this online feature. When you apply for PIP if you're one of the 2500 per week then you will be asked if you would like to apply online or to receive the usual form in the post. If you can't use the phone to start your claim then you'll need to apply by post. I've never heard of anyone starting a claim through email.
    So it's random?
    Not very promising 

    Yes, i did advise this in a previous comment. There's only a maximum of 2500 people per week that are chosen for this because it's a pilot, which means it's a trial at the moment.

    You can still start your claim by post but it will take even longer at the moment because of the huge postal delays. They will then send you the PIP1, which will be the basic claim form (this is what they fill in when you claim by phone) Once they receive this form they will then send you the PIP2. (how your disability affects you form) Unless you're one of the chosen ones for the online pilot.

    I have only heard of several people that have used the online version.
    Presumably any rise in benefits will be backdated to my application date? 

    Nope your thoughts are not correct. When you transfer from DLA to PIP if your PIP award is higher than DLA is, there's no backdated money. To be honest, if you were refused PIP, you wouldn't expect to have to repay all of your DLA would you?
    There was a thread on this same subject several months ago...
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,335 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    RobinHill said:
    Deleted_User: Yup ... my sentiment entirely and it is disgraceful ... mine took nine months end to end whereas I know of other areas taking far less. Call me skeptical if you wish but they just so happen to be Conservative constituencies. Just use postcodes etc to lookup which party holds the office for that area. I add however that such sentiments were in the main not supported by members on here ... quoting for eg. that would I be happy to take the backdate if my award was cut and owe money back. That argument doesn't stack up to me.

    I live in a Tory constituency too - but if I apply via "normal" methods and don't get an offer to continue on-line - I am stuck - can't speak on the phone and can't write legibly either ..
    We've been through this.  You have options.  If you want to apply, you'll have to make use of one of them.  Presumably your wife can help with the actual writing (and there's a box on the form specifically asking whether you needed help with the form) and there are still textphone and Relay options if you have your textphone to plug back in.  Actually Relay UK works on a computer without a phone too.  For the PIP2 you can, as has already been pointed out, type up the answers to print off and attach to the form itself, with minimal writing required with which, presumably, your wife can help.

    Yes online would be ideal, but is the principle of independence worth possibly hundreds of pounds while time is ticking away before they get it together to offer full online application?  (That's a rhetorical question, and your own answer may possibly be different from mine.)
          This thread reminds of a similar one a little while back about DLA to PIP and difficulty ordering / completing the form due to communication disabilities.

           Perhaps someone with better searching skills than I, can link to that thread. It might be of benefit to the OP.

    IIRC that poster went by a name similar to Truncle.      
    Off the top of my head I actually think this thread may have been more productive and got further than the one you refer to :)  As far as I recall, the OP of that thread didn't get as far as attempting to make contact.
  • Alice_Holt
    Alice_Holt Posts: 6,094 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    RobinHill said:
    Deleted_User: Yup ... my sentiment entirely and it is disgraceful ... mine took nine months end to end whereas I know of other areas taking far less. Call me skeptical if you wish but they just so happen to be Conservative constituencies. Just use postcodes etc to lookup which party holds the office for that area. I add however that such sentiments were in the main not supported by members on here ... quoting for eg. that would I be happy to take the backdate if my award was cut and owe money back. That argument doesn't stack up to me.

    I live in a Tory constituency too - but if I apply via "normal" methods and don't get an offer to continue on-line - I am stuck - can't speak on the phone and can't write legibly either ..
    We've been through this.  You have options.  If you want to apply, you'll have to make use of one of them.  Presumably your wife can help with the actual writing (and there's a box on the form specifically asking whether you needed help with the form) and there are still textphone and Relay options if you have your textphone to plug back in.  Actually Relay UK works on a computer without a phone too.  For the PIP2 you can, as has already been pointed out, type up the answers to print off and attach to the form itself, with minimal writing required with which, presumably, your wife can help.

    Yes online would be ideal, but is the principle of independence worth possibly hundreds of pounds while time is ticking away before they get it together to offer full online application?  (That's a rhetorical question, and your own answer may possibly be different from mine.)
          This thread reminds of a similar one a little while back about DLA to PIP and difficulty ordering / completing the form due to communication disabilities.

           Perhaps someone with better searching skills than I, can link to that thread. It might be of benefit to the OP.

    IIRC that poster went by a name similar to Truncle.      
    Off the top of my head I actually think this thread may have been more productive and got further than the one you refer to :)  As far as I recall, the OP of that thread didn't get as far as attempting to make contact.
          I'm not sure that the OP of this thread has actually got much further. He writes, "I am in no great hurry to get this done". 
         
         
    You've given the OP the relevant options to start the process and to complete a PIP2 form, but I'm unclear if a PIP1 form has yet been completed.

          Clearly the OP would be advised to carefully go through the PIP activities, descriptors, and points to ensure that his PIP form (at least) gets to the same financial award as currently.  However, as on the face of it he would likely get a mobility award from PIP (which he hasn't with DLA ?), he may be one of the claimants who would benefit from the transfer. 

          
    Alice Holt Forest situated some 4 miles south of Farnham forms the most northerly gateway to the South Downs National Park.
  • RobinHill said:
    Deleted_User: Yup ... my sentiment entirely and it is disgraceful ... mine took nine months end to end whereas I know of other areas taking far less. Call me skeptical if you wish but they just so happen to be Conservative constituencies. Just use postcodes etc to lookup which party holds the office for that area. I add however that such sentiments were in the main not supported by members on here ... quoting for eg. that would I be happy to take the backdate if my award was cut and owe money back. That argument doesn't stack up to me.

    I live in a Tory constituency too - but if I apply via "normal" methods and don't get an offer to continue on-line - I am stuck - can't speak on the phone and can't write legibly either ..
    We've been through this.  You have options.  If you want to apply, you'll have to make use of one of them.  Presumably your wife can help with the actual writing (and there's a box on the form specifically asking whether you needed help with the form) and there are still textphone and Relay options if you have your textphone to plug back in.  Actually Relay UK works on a computer without a phone too.  For the PIP2 you can, as has already been pointed out, type up the answers to print off and attach to the form itself, with minimal writing required with which, presumably, your wife can help.

    Yes online would be ideal, but is the principle of independence worth possibly hundreds of pounds while time is ticking away before they get it together to offer full online application?  (That's a rhetorical question, and your own answer may possibly be different from mine.)
          This thread reminds of a similar one a little while back about DLA to PIP and difficulty ordering / completing the form due to communication disabilities.

           Perhaps someone with better searching skills than I, can link to that thread. It might be of benefit to the OP.

    IIRC that poster went by a name similar to Truncle.      
    Off the top of my head I actually think this thread may have been more productive and got further than the one you refer to :)  As far as I recall, the OP of that thread didn't get as far as attempting to make contact.
          I'm not sure that the OP of this thread has actually got much further. He writes, "I am in no great hurry to get this done". 
         
         
    You've given the OP the relevant options to start the process and to complete a PIP2 form, but I'm unclear if a PIP1 form has yet been completed.

          Clearly the OP would be advised to carefully go through the PIP activities, descriptors, and points to ensure that his PIP form (at least) gets to the same financial award as currently.  However, as on the face of it he would likely get a mobility award from PIP (which he hasn't with DLA ?), he may be one of the claimants who would benefit from the transfer. 

          
    Fair point.  This is what I was referring to:
    So is this method - "download, fill in and email back" or is it "a portal that you have to log in to and fill in on-line" ?
    I have emailed   oed.customeraccessibilityteam@dwp.gov.uk to ask them
    I will post back here when I find out more .....

    so one step further, at least.
  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    RobinHill said:
    Deleted_User: Yup ... my sentiment entirely and it is disgraceful ... mine took nine months end to end whereas I know of other areas taking far less. Call me skeptical if you wish but they just so happen to be Conservative constituencies. Just use postcodes etc to lookup which party holds the office for that area. I add however that such sentiments were in the main not supported by members on here ... quoting for eg. that would I be happy to take the backdate if my award was cut and owe money back. That argument doesn't stack up to me.

    I live in a Tory constituency too - but if I apply via "normal" methods and don't get an offer to continue on-line - I am stuck - can't speak on the phone and can't write legibly either ..
    We've been through this.  You have options.  If you want to apply, you'll have to make use of one of them.  Presumably your wife can help with the actual writing (and there's a box on the form specifically asking whether you needed help with the form) and there are still textphone and Relay options if you have your textphone to plug back in.  Actually Relay UK works on a computer without a phone too.  For the PIP2 you can, as has already been pointed out, type up the answers to print off and attach to the form itself, with minimal writing required with which, presumably, your wife can help.

    Yes online would be ideal, but is the principle of independence worth possibly hundreds of pounds while time is ticking away before they get it together to offer full online application?  (That's a rhetorical question, and your own answer may possibly be different from mine.)
          This thread reminds of a similar one a little while back about DLA to PIP and difficulty ordering / completing the form due to communication disabilities.

           Perhaps someone with better searching skills than I, can link to that thread. It might be of benefit to the OP.

    IIRC that poster went by a name similar to Truncle.      
    Off the top of my head I actually think this thread may have been more productive and got further than the one you refer to :)  As far as I recall, the OP of that thread didn't get as far as attempting to make contact.
      I'm unclear if a PIP1 form has yet been completed.

      

    No, not yet.
  • OK I have the PIP2 form in "fill in on screen" format
    Courtesy of Edinburgh city council !
    Just need something to do with it !

  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,335 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 26 October 2021 at 11:14PM
    OK I have the PIP2 form in "fill in on screen" format
    Courtesy of Edinburgh city council !
    Just need something to do with it !

    Excellent!  Was that as a result of your e-mail to them?

    Edit: d'oh, that's what I get for reading/ replying before I've actually woken up properly.

    Do you perhaps mean the PIP1?
  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    edited 26 October 2021 at 6:11PM
    OK I have the PIP2 form in "fill in on screen" format
    Courtesy of Edinburgh city council !
    Just need something to do with it !


    This doesn't sound right, a PIP claim has nothing to do with the council. Have you actually done the first step and applied? The first part is the PIP1, which as advised is usually filled out by them when you ring to start your claim. Or, it's sent out to you, if you apply by post.
    You can't just skip the first part and go straight to the PIP2.
  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    The reason why you can't fill in a form online, or get the form from anywhere else other than DWP. (which includes your local council) Is because  the paper form is bar-coded referencing the PIP1 initial claim form, and claimants need to return the actual PIP2 form sent to them.
    Therefore, i'm afraid filling out that form and sending it DWP is a waste of your time. Please refer back to the links previously posted through the thread for how you start a claim off.... telephone or by post only.
  • Alice_Holt
    Alice_Holt Posts: 6,094 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 26 October 2021 at 10:37PM
    The reason why you can't fill in a form online, or get the form from anywhere else other than DWP. (which includes your local council) Is because  the paper form is bar-coded referencing the PIP1 initial claim form, and claimants need to return the actual PIP2 form sent to them.

          Just to add - 

          A quote from the RNIB on PIP:
          "When you make your initial claim for PIP over the phone the DWP or DfC (NI) will generate a claim form, called a PIP2, and send it to you by post along with an information booklet and a freepost envelope in which to return the completed claim form...
    ...The PIP2 form includes a barcode (to uniquely identify your form) and some parts of it will already be completed for you such as your name, address and date of birth."


       
    OP - remember that the PIP claim starts when the claimant first contacts the new claims unit - the claimants details / bank account etc are logged, and the barcoded PIP2 form sent. 
    If the claimant is successful any award starts from that initial date, and is paid to the bank details supplied by the claimant at that PIP1 initial contact stage.  


       https://www.gov.uk/pip/how-to-claim

    OP -  have you contacted the PIP new claims unit to start your claim, and supplied them with your bank details / NI number / your contact details / your address / GP contact details / details of any recent hospital stays / given information to satisfy the residence test (google PIP residence test) / etc ?
    Alice Holt Forest situated some 4 miles south of Farnham forms the most northerly gateway to the South Downs National Park.
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