Refund?

bantamsricky

Hi I was just wondering where sports fans stand if unvaccinated and vaccine passports came into place. If a fan holds a season ticket but is unvaccinated they wouldn't be able to enter the stadium so would they be able to apply for a refund and those who pay by direct debit would they be able to just cancel providing they have paid enough to cover games at  the point the passports came in.

I understand this is a bit of a grey area as the club would be following government guidelines and it would not directly be their fault but surely when selling season tickets under the current circumstances they should have made it clear what would happen to those season ticket holders unable to attend if the passports came out. Surely you can't charge fans who would be stopped from using/seeing a product they are paying for if it wasn't already in the agreement.

From what I hear many thousands of fans are looking into where they stand on the matter.

Thoughts would be highly appreciated.

Bradden

Surely the easiest solution is to get vaccinated? If you have a medical excemption then I'd suggest contacting them and seeing if they will help.

bantamsricky

Bradden said:

Surely the easiest solution is to get vaccinated? If you have a medical excemption then I'd suggest contacting them and seeing if they will help.

Hi thanks for your reply  but nothing is mandatory and it's down to  personal choice to what people decide to do however being stopped to go somewhere that you have paid for over several months without anyone telling you what may or may not happen should passports come in I think is wrong by the clubs. It would have been easy to state before buying your ST should passports come in then you wouldn't be entitled to a refund and that way fans would know beforehand where they stand. I would also guarantee ST at most clubs would have been well down to normal.

ItsComingRome

You can get a vaccine passport by taking a lateral flow test.

Whilst it's up to you what you stick up your nose or in your arm, I suspect that you'll likely end up being pursued by a DCA if you decide to cancel your DD.  And I wouldn't be surprised if they decide you're not welcome in their stadium anymore.

They don't need to state anything before you buy the ticket, as there's an endless list of "could happen in the future."  The seat is available for you to use, if you chose not to comply with the law on entering the stadium, that's your problem.

Upsidedownandaround

It might depend on what kind of passport it is. 

If you must provide proof of vaccination then I can’t see how you wouldn’t  be entitled to a refund. 

If you also have the option of providing proof of a negative test or proof of vaccination then you may not given negative tests have been in use for a while.

ItsComingRome

Upsidedownandaround said:

It might depend on what kind of passport it is. 

If you must provide proof of vaccination then I can’t see how you wouldn’t  be entitled to a refund. 

If you also have the option of providing proof of a negative test or proof of vaccination then you may not given negative tests have been in use for a while.

I don't see what vaccination has to do with it.

If a country decided to require a yellow fever vaccination for entry after you booked your flight tickets, do you really think they'd be entitled to a refund?  What if it was a simple change of entry requirements, such as baring UK nationals? That's not the airline's problem, it's the customers. The seat on the flight is available, it's not their fault the customer can't or won't sit in it.

I don't see why a football ticket is any different in this regard.

Upsidedownandaround

ItsComingRome said:

Upsidedownandaround said:

It might depend on what kind of passport it is. 

If you must provide proof of vaccination then I can’t see how you wouldn’t  be entitled to a refund. 

If you also have the option of providing proof of a negative test or proof of vaccination then you may not given negative tests have been in use for a while.

I don't see what vaccination has to do with it.

If a country decided to require a yellow fever vaccination for entry after you booked your flight tickets, do you really think they'd be entitled to a refund?  What if it was a simple change of entry requirements, such as baring UK nationals? That's not the airline's problem, it's the customers. The seat on the flight is available, it's not their fault the customer can't or won't sit in it.

I don't see why a football ticket is any different in this regard.

Well for one thing the terms and conditions are completely different.

Flight tickets make it quite clear it is your responsibility to meet the entry requirements of the country you are entering.

I don’t believe I’ve seen anything similar on football season tickets requiring a person to be responsible for meeting newly imposed government requirements for entering large scale events.

ItsComingRome

Upsidedownandaround said:

ItsComingRome said:

Upsidedownandaround said:

It might depend on what kind of passport it is. 

If you must provide proof of vaccination then I can’t see how you wouldn’t  be entitled to a refund. 

If you also have the option of providing proof of a negative test or proof of vaccination then you may not given negative tests have been in use for a while.

I don't see what vaccination has to do with it.

If a country decided to require a yellow fever vaccination for entry after you booked your flight tickets, do you really think they'd be entitled to a refund?  What if it was a simple change of entry requirements, such as baring UK nationals? That's not the airline's problem, it's the customers. The seat on the flight is available, it's not their fault the customer can't or won't sit in it.

I don't see why a football ticket is any different in this regard.

Well for one thing the terms and conditions are completely different.

Flight tickets make it quite clear it is your responsibility to meet the entry requirements of the country you are entering.

I don’t believe I’ve seen anything similar on football season tickets requiring a person to be responsible for meeting newly imposed government requirements for entering large scale events.

Because they don't need to.  It's nothing to do with them.  The Government is imposing these rules on them, not the club.

Upsidedownandaround

ItsComingRome said:

Upsidedownandaround said:

ItsComingRome said:

Upsidedownandaround said:

It might depend on what kind of passport it is. 

If you must provide proof of vaccination then I can’t see how you wouldn’t  be entitled to a refund. 

If you also have the option of providing proof of a negative test or proof of vaccination then you may not given negative tests have been in use for a while.

I don't see what vaccination has to do with it.

If a country decided to require a yellow fever vaccination for entry after you booked your flight tickets, do you really think they'd be entitled to a refund?  What if it was a simple change of entry requirements, such as baring UK nationals? That's not the airline's problem, it's the customers. The seat on the flight is available, it's not their fault the customer can't or won't sit in it.

I don't see why a football ticket is any different in this regard.

Well for one thing the terms and conditions are completely different.

Flight tickets make it quite clear it is your responsibility to meet the entry requirements of the country you are entering.

I don’t believe I’ve seen anything similar on football season tickets requiring a person to be responsible for meeting newly imposed government requirements for entering large scale events.

Because they don't need to.  It's nothing to do with them.  The Government is imposing these rules on them, not the club.

So what? It’s governments that impose the rules on entry yet all airlines have it in their terms a person agrees to.

ItsComingRome

Upsidedownandaround said:

ItsComingRome said:

Upsidedownandaround said:

ItsComingRome said:

Upsidedownandaround said:

It might depend on what kind of passport it is. 

If you must provide proof of vaccination then I can’t see how you wouldn’t  be entitled to a refund. 

If you also have the option of providing proof of a negative test or proof of vaccination then you may not given negative tests have been in use for a while.

I don't see what vaccination has to do with it.

If a country decided to require a yellow fever vaccination for entry after you booked your flight tickets, do you really think they'd be entitled to a refund?  What if it was a simple change of entry requirements, such as baring UK nationals? That's not the airline's problem, it's the customers. The seat on the flight is available, it's not their fault the customer can't or won't sit in it.

I don't see why a football ticket is any different in this regard.

Well for one thing the terms and conditions are completely different.

Flight tickets make it quite clear it is your responsibility to meet the entry requirements of the country you are entering.

I don’t believe I’ve seen anything similar on football season tickets requiring a person to be responsible for meeting newly imposed government requirements for entering large scale events.

Because they don't need to.  It's nothing to do with them.  The Government is imposing these rules on them, not the club.

So what? It’s governments that impose the rules on entry yet all airlines have it in their terms a person agrees to.

They have nothing to do with the passenger.  That's between the airline and the foreign government.

It doesn't matter that the Kenyan government has told BA you can't allow UK nationals on your planes into Kenya when the plane is sat at the gate in Heathrow.  The passenger is not breaking any laws by sitting in their seat and won't be (if they ever are) until that plane hits Kenyan airspace.  The same is likely true of the airline too.  So they don't have a legal excuse to prevent boarding.

Clearly, the airline needs terms to allow them to prevent boarding in the first place as they can't rely on the law.

This is not the same as the football club.  The OP will be breaking the law by entering the ground and the club will be breaking the law by allowing entry. 

Apples and oranges.

Upsidedownandaround

ItsComingRome said:

Upsidedownandaround said:

ItsComingRome said:

Upsidedownandaround said:

ItsComingRome said:

Upsidedownandaround said:

It might depend on what kind of passport it is. 

If you must provide proof of vaccination then I can’t see how you wouldn’t  be entitled to a refund. 

If you also have the option of providing proof of a negative test or proof of vaccination then you may not given negative tests have been in use for a while.

I don't see what vaccination has to do with it.

If a country decided to require a yellow fever vaccination for entry after you booked your flight tickets, do you really think they'd be entitled to a refund?  What if it was a simple change of entry requirements, such as baring UK nationals? That's not the airline's problem, it's the customers. The seat on the flight is available, it's not their fault the customer can't or won't sit in it.

I don't see why a football ticket is any different in this regard.

Well for one thing the terms and conditions are completely different.

Flight tickets make it quite clear it is your responsibility to meet the entry requirements of the country you are entering.

I don’t believe I’ve seen anything similar on football season tickets requiring a person to be responsible for meeting newly imposed government requirements for entering large scale events.

Because they don't need to.  It's nothing to do with them.  The Government is imposing these rules on them, not the club.

So what? It’s governments that impose the rules on entry yet all airlines have it in their terms a person agrees to.

They have nothing to do with the passenger.  That's between the airline and the foreign government.

It doesn't matter that the Kenyan government has told BA you can't allow UK nationals on your planes into Kenya when the plane is sat at the gate in Heathrow.  The passenger is not breaking any laws by sitting in their seat and won't be (if they ever are) until that plane hits Kenyan airspace.  The same is likely true of the airline too.  So they don't have a legal excuse to prevent boarding.

Clearly, the airline needs terms to allow them to prevent boarding in the first place as they can't rely on the law.

This is not the same as the football club.  The OP will be breaking the law by entering the ground and the club will be breaking the law by allowing entry. 

Apples and oranges.

I know how airlines and government entry restrictions work.

However I don't find your argument that football season tickets are no different to airline tickets when there is a significant material difference in the terms of the contracts persuasive.

If anything the fact that you point out that the law will now be broken by the person entering the gound is suggestive of a frustrated contract which the person would be entitled to a refund on.