Bbc iplayer won't let me sign in on smart tv

l.c.elliott

Farway said:

angela110660 said:

Or try Roku- this has helped us massively with our not so smart now tv.

I second this, and has access to lots of other stuff.

 

l.c.elliott said:

I called sharp and apparently this has been happening to lots of people and I need to call BBC about it...the number they gave me just has a pre recorded message saying they can't take my call. I left an email but God knows when they will pick it up. Very disappointed 2 year old here... *sigh*

Would it be possible to "cast" Iplayer from your phone to TV as temporary work round?

Tried this but couldn't see a cast button from playing iplayer on my phone so don't think it's possible

l.c.elliott

Thanks for the comments suggesting roku or firestick- what is the difference and which is better?

debitcardmayhem

Did you try freeview play?

another_casualty

A few months ago during lockdown , I too had issues using the iPlayer . I had the ' something went wrong ' message also. I tried the My5 and itv hub  to test and had problems there  also .
I disconnected and reset my freesat box , but what dawned on me was that it was probably my wifi being weak as everybody and their dog 🦮was using internet at the same time . It has improved since . 

Just a thought ..

mobileron

Firestick is much more flexible.

Jenni_D

another_casualty said:

A few months ago during lockdown , I too had issues using the iPlayer . I had the ' something went wrong ' message also. I tried the My5 and itv hub  to test and had problems there  also .
I disconnected and reset my freesat box , but what dawned on me was that it was probably my wifi being weak as everybody and their dog 🦮was using internet at the same time . It has improved since . 

Just a thought ..

Just what I was thinking - is it a general Internet issue (i.e. the TV has lost network connection) rather than a specific iPlayer problem? @l.c.elliott do other streaming apps work OK and it is only BBC iPlayer that has a problem?

Farway

l.c.elliott said:

Thanks for the comments suggesting roku or firestick- what is the difference and which is better?

Roku, it is independent of all streaming services so is free supply them all, whereas Firestick is linked to Amazon and may not provide every streaming service if it competes

I have a Roku which I find easy to use and just works when needed.

Have a read here https://www.techradar.com/uk/news/fire-tv-vs-roku-which-streaming-video-platform-is-better

Neil_Jones

As a general rule the bigger streamers are on all platforms.  Some of the more obscure ones may only be on certain ones.  Prime, Netflix, iPlayer, Disney+, Now (TV), Discovery+ (might be on Roku, not sure if its on the Now TV Roku boxes) are on anything and everything.

Remember of course Amazon has vested interest in Prime Video for obvious reasons.  Netflix and Disney don't have a platform preference and Now used to (towards Roku) but since they became available on the Firestick they're platform neutral.  Still supporting older boxes though (black and later).

J_B

another_casualty said:

A few months ago during lockdown , I too had issues using the iPlayer . I had the ' something went wrong ' message also.

We had 'something went wrong' on our Firsetick last week

mobileron said:

Firestick is much more flexible.

So we opened the app on the TV and it worked fine

Go figure. 🤷‍♂️

Bigphil1474

OP, you can pick up a Now TV box for £30 with about £25 worth of free passes - the now tv box gives access to I-player as well as others. The free passes are for entertainment, movies, and a sky day pass e.g. at Argos. Just connect it to your tv via an HDMI slot and away you go. Cheap easy workaround that may have some future use . 

Please note - If you want to use the passes you just sign up to Now TV via the web, input the codes, and login with the same details via your now tv box. Remember to cancel them before they expire otherwise the service rolls over and you get charged. There's no requirement to maintain the service to use the box.