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WeSwap 2.0 new app and Launch problems
Comments
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On 20 November I had an unauthorised charge to my card, in sterling, and I never use the card in sterling, it's purely Euros for foreign travel. I messaged and phoned WeSwap, but they haven't yet responded, 5 days later. I've blocked the card in the meantime. Is there any other route to get this sorted?
David0 -
And just to add to this I emailed IDT Finance, but they say they are no longer backing WeSwap.
David0 -
I,ve changed as advised to new app, got my new card ok registered it find, but no money showing when got a balance of over 500 euros, contact by email and said get back to me.
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I was unable to use my WeSwap 2.0 card on a recent trip to Crete and also failed to have my funds returned to me via the app. After emailing Alice at WeSwap the money has been returned after a couple of weeks wait.
I hope that this product will recover as the idea is great and they may just be victims of the collapse of travel following the pandemic.
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