Ultrafast broadband - hey broadband

MSE_Chris

WAD_ said:

nightsky224 said:

Anyone heard of or use hey broadband (hey broadband.co.uk) had a salesperson knock and they are offering ultrafast broadband (1000mb) for £25 per month and don’t have to pay until out of contract with our provider. We have seen vans about but don’t know much about them? Too good to be true? 

I've had their gigabit service since March. They are an AltNet who own their own infrastructure and deploy via Openreach's Poles and Ducts. They are nothing to do with any Openreach service or reseller (Plusnet, BT etc). They run their own fibre direct to your property. 

Service has been great so far. 

Hi nightsky224,

WAD_ is correct here, Hey! Broadband appear to be a relatively small FTTP provider, operating its own network, seperate to Openreach. You can read up more about FTTP in our new guide here: https://www.moneysavingexpert.com/broadband-and-tv/fttp-explained/ 

Hey! Broadband have cables laid in various locations, including; Horsham, Gerrards Cross, High Wycombe, Hemel Hempstead, Knotty Green, Beaconsfield and Southwater.

Thanks,
MSE Chris

economicfoo

Before you go with this company, be aware they have had some extremely bad reviews for customer service.

nightsky224

economicfoo said:

Before you go with this company, be aware they have had some extremely bad reviews for customer service.

We went with them and have had a mixed experience but in general fine and much much cheaper than alternatives