Initial parking at Marizion in Cornwall

Coupon-mad

Until the new Code of Practice comes into law next year and replaces the failed, self-serving Codes by both the industry Trade Bodies, it is not safe to use a pay and display car park operated by a private parking firm. You can almost never download and app an pay within the transitory FIVE MINUTES that the BPA allows.

Avoid private car parks, don't give them your custom.  This will keep happening.

You'd have been better in a Supermarket car park with free parking time allowed, or parking nearby on a side street.

Le_Kirk

What about that nonsense on the sign that states payment can be made at any time during your stay - clearly not!  I would be complaining about that to Initial Parking that it is a misleading term.

Redx

The op mentioned insufficient time paid for , one hour not being sufficient , so should have paid for 2 hours , to more than cover the time on site

Coupon-mad

Or should have avoided any private car park and parked on street, even if it meant a short walk.

KeithP

As well as those words that @Le_Kirk mentioned...


...in the tiniest lettering on the very same sign it says...


The Consumer Rights Act says that when there is ambiguity the term most favourable to the consumer prevails.


But as the driver didn't pay enough, it doesn't matter too much when it was, or wasn't, paid.

hx561civic

KeithP said:

As well as those words that @Le_Kirk mentioned...


...in the tiniest lettering on the very same sign it says...


The Consumer Rights Act says that when there is ambiguity the term most favourable to the consumer prevails.


But as the driver didn't pay enough, it doesn't matter too much when it was, or wasn't, paid.

Thanks so does that mean The driver cannot use this as an arguing point? The driver has just sent out an email to the landowner, awaiting for reply. But likelihood they’ll just ask the driver to deal with the parking company

Redx

Argue anything you like , but expect failure , whilst hoping for success

Your case is about underpayment , not when it was paid , the driver expected to pay 60p in an honesty box for a £1 loaf  !  Bilking

Thrugelmir

Coupon-mad said:

Or should have avoided any private car park and parked on street, even if it meant a short walk.

Or stayed at the vehicle while another memember of the party resolved the payment issue. Given there were a variety of options available.  No one seems to be bothered about parking on double yellow lines these days, even in extremely dangerous locations. Why should car parks be any different. 

hx561civic

The driver has tried every best way to pay via app/phone but no success. 

I don’t feel the driver has any faith winning if this goes to court, he is thinking maybe just pay for the £60 for these scumbags and close the file 

hx561civic

The ANPR system is so unfair, the driver spent almost spending 30 mins to find a parking space and try to pay, then ended up being send a bill for underpayment! it absolutely defeat the purpose of the convenience of using a carpark! 

In this scenario, they win and the driver lose