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Initial parking at Marizion in Cornwall

Hi all, didn’t expect to come back to this forum so quickly after winning the last battle of parking fine with Mr Walton Wilkins.
The driver returned home from a staycation to a surprise of a parking fine while stopping at the Marizion carpark in Cornwall, managed by initial parking using ANPR.
Arrived at the carpark at 17:28, took a while to read through the T&C of the carpark. Then took another 10 mins to find a parking space. No change, so tried to download the app and called to make payment, no signal and tried for a long time still no success! By the time managed to get some change, it was 28 mins later after arriving in the carpark. 
Received a parking fine for unpaid tariff time. I’ve attached some photos 
Any help and advice would be greatly appreciate! Thanks in advance 

p.s The driver is planning to send an appeal today using the templet from the  newbie page. 
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