E.on

doglover2021

I live in a one bed flat on my own 
Everything is electricity including my shower, the only thing that gas is the heating

The most I paid in winter is£104.39

Now my bill that came in last week is£655.28 

I'm on a direct debit of £68 a month. I know someone who has a direct debit of £78 

Now I send them meters readings quarterly and when I speak to them they say it based on my meters readings, but how can it be that high considering its summer. I been with them for two years and never had a bill this high

Robin9

Double check the bills -  has Eon been collecting the DD for both utilities or neither; are the meter readings on the bills the one you gave.  Have you read the meter correctly ?

You can't post copies of the bills as a new user but could you list the readings please (include the letters A,C and E)

Check that the serial number of the meter itself is the one on your bill

doglover2021

Yes the direct debit is £68 for both. I give  the readings myself I be given for the past two years so they should be correct

Electricity 12769 C

Gas 02083 C

Robin9

Assume those figures are recent ones - have you some from 12 months ago so we can work out an annual consumption.

DD of £68 for dual fuel does sound low so I wonder if Eon are playing catch up

doglover2021

No as I can only see this year's bill so far.  Is £68  low for a one bed flat? . My parents  live in a three bed house and they only pay £78 a month for both 

QrizB

doglover2021 said:

No as I can only see this year's bill so far.  Is £68  low for a one bed flat? . My parents  live in a three bed house and they only pay £78 a month for both 

£68 isn't that far off the mark. Here's another thread from earlier today where someone was paying less:

https://forums.moneysavingexpert.com/discussion/6293649/incorrect-meters

Can you post some more numbers, maybe a year's worth of quarterly meter readings?

doglover2021

May 2020
Electricity 10096 C

Gas 01716 C

August 2020
Electricity 10373 c

Gas 
01722c

November 2020
Electricity 10888c
Gas 01764 c

February 2021
Electricity11898 c
Gas 01981 c

May 2021

Electricity 13294c
Gas  02094 C

August 2021 
Electricity
12769 c

Gas 02083 c

Robin9

Why are your August 2021 Elec and Gas lower than May 2021 ?

doglover2021

Don't know 
They said my bill was £655.38  which I thought It was high 

Robin9

You said they were your readings

On your last bill  do they give Elec  May as 13294 and Aug as 12769.  How  many units do they calculate this as and what cost ? 

QrizB

Looking at those numbers:

• May to Aug 2020 - 277 kWh electric, 6 cu.m. gas
• Aug to Nov 2020 - 525 kWh electric, 42 cu.m. gas
• Nov to Feb 2021 - 1010 kWh electric, 217 cu.m. gas
• Feb to May 2021 - 1396 kWh electric, 113 cu.m. gas
• May to Aug 2021 - -525 kWh electric, -11 cu.m. gas

There's definitely something weird with your most recent readings, your meters shouldn't go backwards!

do you read them yourself or do you have to ask eg. your caretaker or landlord to read them for you? Can you get a reading today?