Streaming Problems on TV

getmore4less

As suggested I would do more diagnosis before spending money.

it's not a cheap TV, its a Toshiba Smart TV.

That is not very helpful, full model number as many Toshiba are relatively cheap TV.

jamesd

Are the laptop and TV streaming the same thing, both at say 4k or both at 1080p?

Is the stalling happening even with no other users on the network, not say just when someone is streaming a 4k broadcast and using 40 megabits per second for that?

What's the speed of your fibre connection? This is so the capability of any extending equipment can be matched to your internet connection instead of possibly slowing it down more than necessary. 

Wifi range extenders don't usually go in the room with the bad reception. They go between the source of the signal and the room with a problem so that they still get a good signal. Occasionally in large rooms one end can be good enough for an extender when there's no useful signal at the other end. Even cheap extenders are likely to do the job, but go for say one which says wifi 5 or higher, older models may say 802.11ac instead of wifi 5 and that's fine. Also look for dual band..

This TP-Link N300 one for £11.39 supports N but not AC, so best not to pick it. But the TP-Link RE220 AC750 for £19.50 will be fine: ac support and dual 2.4 and 5GHz bands. If viable run an ethernet cable fro the 100 megabits per second ethernet port on that wifi extender to the TV to cut the number of wifi transmissions by one (main internet router to extender then by wire or wifi to TV). If it wasn't just for the TV, this WAVLINK AC1200 £29.90 can deliver fuller wifi 5GHz speed to more devices at the same time. I own and have used both of the last two.

RumRat

When you say it's not a cheap TV, it's all relative. Toshiba TV's are made at the Vestel Factory in Turkey along with all the other cheaper TV's sold in Supermarkets etc.
There may be a faulty Wi-Fi card causing the problem. Check the menu for 'Network Status' while it's buffering/stalling and see what it says.
Try moving your router, even by a few feet to see if that solves the problem.
Does the TV receive 2.4 and 5Ghz Wi-Fi? if so, have you tried changing it.
Check if a wired connection works as already suggested.

poppasmurf_bewdley

Check to see if your TV is receiving wifi over the 2.4GHz frequency.  If it is, see if you can change it to the 5GHz frequency.  That solved the problem for me.  

MikeTK

Check if the internet is working fine on other devices. 
If yes, buy a booster/access point and connect it with the main router.
The issue will be solved. 

shiraz99

MikeTK said:

Check if the internet is working fine on other devices. 
If yes, buy a booster/access point and connect it with the main router.
The issue will be solved. 

The thread is from August last year.

debitcardmayhem

MikeTK said:

Check if the internet is working fine on other devices. 
If yes, buy a booster/access point and connect it with the main router.
The issue will be solved. 

I guess it was solved 6 mths ago

onesixfive

No it's still not solved. I just haven't had the time/cash to lay out on any booster etc

I've no idea how to check/do the things you guys suggest like "Check to see if your TV is receiving wifi over the 2.4GHz frequency", "Are the laptop and TV streaming the same thing", "If viable run an ethernet cable from the 100 megabits per second ethernet port on that wifi extender to the TV to cut the number of wifi transmissions by one (main internet router to extender then by wire or wifi to TV)!"

Guess I'll have to get a professional - but thank you anyway

Bigphil1474

onesixfive - the TP link solution is probably the easiest if it's a connection issue. I have one in my back bedroom for my work computer. You simply plug one end in near your router, connect a cable from your router to the plug, then plug the other plug in near your TV, then run an ethernet cable from that plug to your TV. The internet connection runs through your house electricity wires and gives you a stronger signal direct to the TV. I bought these : 

https://www.amazon.co.uk/gp/product/B01LXOZ4EN/ref=ppx_yo_dt_b_asin_title_o09_s00?ie=UTF8&psc=1 

They also give me a wi-fi network upstairs which is stronger than it would otherwise be. Only variation is if you don't have 2 plug sockets near the TV - if you don't, you need the second plug to be a through socket so you can plug something into it as well.

Jenni_D

https://www.amazon.co.uk/gp/product/B00M0KILOA/

I bought one of those last week to boost the Wi-Fi signal strength near my new EV charge point - it works just fine and was easy to set up (using the Tether app). I'm sure there are equivalent devices with higher network speeds if needed.