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Issues with British Gas

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Comments

  • Your electricity usage seems fine. Its the gas that may be an issue. This is not an issue with "the provider"  and needing to switch. We need to make sure you've giving the correct readings 

    There are many errors that can occur reading meters. E.g missing decimal point, incorrect units, reading in kwh rather than m3.

    Can you post a picture of your meter with latest meter reading on here please. (Not your ihd, but the actual meter)

    This was the last reading I sent them
  • The OP used 31 units of gas in the 30 days from 19th July to 18th August.  It seems more credible that these units really were cubic metres than anything else I can think of.
    Yes they were cubic meters 
  • niktheguru
    niktheguru Posts: 1,487 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 20 August 2021 at 11:28AM
    Your electricity usage seems fine. Its the gas that may be an issue. This is not an issue with "the provider"  and needing to switch. We need to make sure you've giving the correct readings 

    There are many errors that can occur reading meters. E.g missing decimal point, incorrect units, reading in kwh rather than m3.

    Can you post a picture of your meter with latest meter reading on here please. (Not your ihd, but the actual meter)
    This was the last reading I sent them
    Yep, afraid the usage is correct. You've been supplying the correct readings, but thinking yourself they were kwh rather m3 (which need to be converted to kwh), hence the bill you received was correct.

    With regards to making a saving and switching out, have a look at zog, they tend to be amongst the cheapest and have good customer service. However the rates you quoted are not bad in todays prices, so as long as its a fixed and not a variable tariff I don't see you getting a huge amount less, but obviously plug in your usage into a comparison website and see.
  • Thank you. Would you say that’s an average amount of gas for this time of year?
  • Robin9
    Robin9 Posts: 13,043 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your reading from the meter is correct.

    A little high for a summer month but I don't know how many adults taking showers, gas cooking etc.  Mine is 15 m3 for 2 OAPs
    Never pay on an estimated bill. Always read and understand your bill
  • niktheguru
    niktheguru Posts: 1,487 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thank you. Would you say that’s an average amount of gas for this time of year?
    I used 35m3 of gas between july-august (1 month) and thats a family of 4. So your usage seems ok.
  • bristolleedsfan
    bristolleedsfan Posts: 12,836 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 21 August 2021 at 7:56PM
    slimbuck said:



      Octopus does not offer gas only contracts to new applicants.




    Octopus have very recently posted reply on facebook stating that they are changing that and happy to instigate Gas only switch manually, :)
    Using no Gas during summer months I  pay 15.09p  daily standing charge on Octopus tracker tariff.
    Winter as a very low user I will cross that bridge when i come to it :)
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