Using my mobile abroad for over 3 months - help

6 Posts

in Mobiles
Hi all, I am not sure if anyone can help. My current mobile provider told me, contrary to what I had been told only 2 months ago!, that my mobile may disconnect and become deactivated automatically after 3 months while in Italy and there is nothing they can do. Is anyone aware of any provider (not planning to introduce roaming from Jan 2022) whose sim will be active for longer?
Many thanks
Many thanks
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Yes, I am planning to get a sim over there, but I need to keep my number somehow to receive calls....
Even if a network's fair usage policy limits the time their SIM can be used in Europe without roaming charges, I really don't believe that your number will be disconnected if you exceed the limit. It would revert to some kind of charging structure, not cut you off completely. But I have never heard of even that happening after the stipulated two or three months' of roaming in Europe on the same basis as domestic use.
Personally I have been here in Italy for almost two years without return to UK, my main UK number is on EE, they send me a text every month or so, "Welcome to Italy, good news.. blah blah..' and service continues without any roaming charges. I also have an O2 PAYG Classic SIM, and a couple of Three UK Data Reward SIMs, it's the same with them, never any charges. They all have the stated fair usage polices on EU roaming, but perhaps not any mechanism to implement limits.
Anyway, to be sure you might want to port your number to one of the main networks, or the system outlined by Murmansk above sounds pretty good.
Most networks will have their own 'Fair Use' polices when using your Sim in EU counties, and Plusnet's can be found here: https://www.plus.net/help/legal/mobile-fair-usage-policy/
If we believe that over a 4 month period, you have been living or are usually based in another Roam Like at Home destination and have mainly used one or more mobile services in Roam Like at Home destinations, we will view this as unfair usage.
There's some more info on that link that explains what might happen next if you continue to use your UK Sim abroad once you've had that "warning" text from the provider.
If we believe that over a 4 month period, you have been living or are usually based in another Roam Like at Home destination and have mainly used one or more mobile services in Roam Like at Home destinations, we will view this as unfair usage.
Out of contract pricing that you might be charged can be found here: https://www.plus.net/help/legal/mobile-price-guide/
I hope you find this useful.
MSE Chris