New boiler keeps failing

NSG666

Tickdick00 said:

Jeepers_Creepers said:

Tickdick00 said:

BG were £750 cheaper than my best local plumber quote, and they offered 3 yr int-free credit. Hindsight is a wonderful thing though...

Thanks TickDick - have to say, I lost myself a £iver there, as BG have a reputation for being silly-expensive. Fair do's for getting local quotes too. Apart from cost, BG should be competent, so no 'hindsight' required from you, I don't think.

Fault 224 is seemingly an 'overheat' fault so, as said by others before, to simply reset it could lead to more significant issues, tho' chances are it won't - it should shut down before anything 'happens'. But it's not a system pressure loss issue either, so everything I said before can be ignored...

I like the CEO approach described by someone else - good luck

https://www.rowlen.co.uk/worcester-error-code-224-what-is-it-and-how-can-it-be-fixed/

The engineer has been out - can find nothing wrong with the boiler or system. Was on the phone to BG Technical dept for a while - they seemed puzzled too, but have suggested extending the overrun period from 2 minutes to 5 minutes. If that doesn't work the engineer is going to suggest a visit from the Worcester Bosch tech guys...

Sounds like BG are on the case now. Hope it's sorted or will be soon.

Jeepers_Creepers

Cool. No harm in you contacting WB directly too - see if they have any ideas.

As said by someone else, if this doesn't solve it, forget BG and get WB out.