Required to have some pumps Pay at Pump only by law, really?

interstellaflyer

Tokmon said:

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

So your one of those annoying people who park at the pump and go round shopping before paying!. Surely the obvious thing to do was pay at pump and then park up and go into the shop. This would have saved you time queuing again and saved other people time by you making the queue longer. 

Oh FGS grow up, and it's you're not your.  This particular petrol station is also a Tesco express, lots of people go there for things other than fuel.

Marvel1

Tokmon said:

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

So your one of those annoying people who park at the pump and go round shopping before paying!. Surely the obvious thing to do was pay at pump and then park up and go into the shop. This would have saved you time queuing again and saved other people time by you making the queue longer. 

Not allowed to pick up a sandwich that is right there on the way to the counter, don't see how that is queuing again.

interstellaflyer

Marvel1 said:

Tokmon said:

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

So your one of those annoying people who park at the pump and go round shopping before paying!. Surely the obvious thing to do was pay at pump and then park up and go into the shop. This would have saved you time queuing again and saved other people time by you making the queue longer. 

Not allowed to pick up a sandwich that is right there on the way to the counter, don't see how that is queuing again.

Yep, everything I wanted was on the way from the entrance to the till ie sandwich, packet of crisps and a bottle of water. 

Tokmon

interstellaflyer said:

Tokmon said:

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

So your one of those annoying people who park at the pump and go round shopping before paying!. Surely the obvious thing to do was pay at pump and then park up and go into the shop. This would have saved you time queuing again and saved other people time by you making the queue longer. 

Oh FGS grow up, and it's you're not your.  This particular petrol station is also a Tesco express, lots of people go there for things other than fuel.

You reply like that and say I'm the one who needs to grow up....

Marvel1 said:

Tokmon said:

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

So your one of those annoying people who park at the pump and go round shopping before paying!. Surely the obvious thing to do was pay at pump and then park up and go into the shop. This would have saved you time queuing again and saved other people time by you making the queue longer. 

Not allowed to pick up a sandwich that is right there on the way to the counter, don't see how that is queuing again.

They did say in their OP that they had to "queue for another pump" if they had just filled up at the Pay at Pump and parked to the side it would have been quicker for themselves and everyone else by reducing that queue.

interstellaflyer said:

Filled up at a local Esso/Tesco petrol station the other day, pulled up at one pump only to find it was Pay at Pump only, no prior warning until you read the screen on the pump, as I didn't want to Pay at Pump I was a little miffed as I then had to queue for another pump.  When casually mentioning this to the cashier she said they had to keep 2 pumps Pay at Pump only by law, now whilst I can see the point of having some pumps Pay at Pump for people who don't need to go in the shop, I struggle to see how it could be a legal requirement, if you include the HGV pumps we are talking 2 pumps out of 16 so it can't be Covid related in order to reduce people in the shop.

ontheroad1970

onomatopoeia99 said:

interstellaflyer said:

[Deleted User] said:

interstellaflyer said:

Biggus_Dickus said:

interstellaflyer said:

Biggus_Dickus said:

sheramber said:

LocaL Tesco supermarket has had two pay at pump only for years,

They are generally empty while the other pumps have  queues.

I’m puzzled as to why Tesco customers would queue rather than use an empty ‘pay at pump’.

Is there a financial advantage to be gained by paying in-store?...points, or vouchers or some such?

The ones who queue surely can’t all be ‘cash’ customers.

Well under new terms of using Pay at the Pump instead of taking £1 and then the rest in a couple of days it is changing to them holding £100 and refunding the balance a few days later, so yes unless you can afford them holding £100 when you only need £20s worth of fuel queuing at another pump is going to be the only option for many.

Do Tesco actually take £100 at the moment, or is that card payment ‘uplift’ still in the pipeline ?  (no pun intended)

It's not just Tesco and it's coming soon, I'm guessing because too many people are filling up for a £1 and not having the funds available to clear the balance.

I thought this already happened anyway, when I've used Asda / Tesco pumps they state £99 authorised on screen before allowing me to take fuel?

I must admit I've never checked what actually happens to my bank balance in the following days but I usually put £80-£90 of fuel in anyway so can't see it making any difference to me.

Currently they authorise up to £99 but take £1 initially and the balance a few days later, the new system means you will need £100 available in your bank account or on your credit card to use Pay at Pump and they will hold £100, it generally costs around £60 to fill my car up so I'm damned sure I don't want £40 sat in limbo  with the clearing company making money out of it. 

I'm confused.  How do you think anyone will make money out of £40 that hasn't been debited from your account?  All it is is a temporary reduction in your available credit, the money hasn't been transferred to anyone.

Depends whether a credit or debit card.  You can't hold money on a debit card, so they actually take the money and then refund the balance.  Same in hotels when they use cards to cover for any incidentals.

ontheroad1970

onomatopoeia99 said:

interstellaflyer said:

[Deleted User] said:

interstellaflyer said:

Biggus_Dickus said:

interstellaflyer said:

Biggus_Dickus said:

sheramber said:

LocaL Tesco supermarket has had two pay at pump only for years,

They are generally empty while the other pumps have  queues.

I’m puzzled as to why Tesco customers would queue rather than use an empty ‘pay at pump’.

Is there a financial advantage to be gained by paying in-store?...points, or vouchers or some such?

The ones who queue surely can’t all be ‘cash’ customers.

Well under new terms of using Pay at the Pump instead of taking £1 and then the rest in a couple of days it is changing to them holding £100 and refunding the balance a few days later, so yes unless you can afford them holding £100 when you only need £20s worth of fuel queuing at another pump is going to be the only option for many.

Do Tesco actually take £100 at the moment, or is that card payment ‘uplift’ still in the pipeline ?  (no pun intended)

It's not just Tesco and it's coming soon, I'm guessing because too many people are filling up for a £1 and not having the funds available to clear the balance.

I thought this already happened anyway, when I've used Asda / Tesco pumps they state £99 authorised on screen before allowing me to take fuel?

I must admit I've never checked what actually happens to my bank balance in the following days but I usually put £80-£90 of fuel in anyway so can't see it making any difference to me.

Currently they authorise up to £99 but take £1 initially and the balance a few days later, the new system means you will need £100 available in your bank account or on your credit card to use Pay at Pump and they will hold £100, it generally costs around £60 to fill my car up so I'm damned sure I don't want £40 sat in limbo  with the clearing company making money out of it. 

I'm confused.  How do you think anyone will make money out of £40 that hasn't been debited from your account?  All it is is a temporary reduction in your available credit, the money hasn't been transferred to anyone.

Depends whether a credit or debit card.  You can't hold money on a debit card, so they actually take the money and then refund the balance.  Same in hotels when they use cards to cover for any incidentals.

Tokmon

ontheroad1970 said:

onomatopoeia99 said:

interstellaflyer said:

Deleted_User said:

interstellaflyer said:

Biggus_Dickus said:

interstellaflyer said:

Biggus_Dickus said:

sheramber said:

LocaL Tesco supermarket has had two pay at pump only for years,

They are generally empty while the other pumps have  queues.

I’m puzzled as to why Tesco customers would queue rather than use an empty ‘pay at pump’.

Is there a financial advantage to be gained by paying in-store?...points, or vouchers or some such?

The ones who queue surely can’t all be ‘cash’ customers.

Well under new terms of using Pay at the Pump instead of taking £1 and then the rest in a couple of days it is changing to them holding £100 and refunding the balance a few days later, so yes unless you can afford them holding £100 when you only need £20s worth of fuel queuing at another pump is going to be the only option for many.

Do Tesco actually take £100 at the moment, or is that card payment ‘uplift’ still in the pipeline ?  (no pun intended)

It's not just Tesco and it's coming soon, I'm guessing because too many people are filling up for a £1 and not having the funds available to clear the balance.

I thought this already happened anyway, when I've used Asda / Tesco pumps they state £99 authorised on screen before allowing me to take fuel?

I must admit I've never checked what actually happens to my bank balance in the following days but I usually put £80-£90 of fuel in anyway so can't see it making any difference to me.

Currently they authorise up to £99 but take £1 initially and the balance a few days later, the new system means you will need £100 available in your bank account or on your credit card to use Pay at Pump and they will hold £100, it generally costs around £60 to fill my car up so I'm damned sure I don't want £40 sat in limbo  with the clearing company making money out of it. 

I'm confused.  How do you think anyone will make money out of £40 that hasn't been debited from your account?  All it is is a temporary reduction in your available credit, the money hasn't been transferred to anyone.

Depends whether a credit or debit card.  You can't hold money on a debit card, so they actually take the money and then refund the balance.  Same in hotels when they use cards to cover for any incidentals.

Have you got a source for this because i don't think that's correct. When you put your card in the machine it authorises £100 so the bank put this money on hold waiting for the payment to be claimed by the retailer which usually happens a couple days later. The money doesn't actually go anywhere and is effectively just on "hold" waiting for the transaction to occur just like on a credit card. So no money is taken and then refunded.

I've actually spoken to my bank before about an amount being on hold on my debit card for longer than i expected and they said they can't release the hold until the merchant confirms they won't take the money otherwise the money won't be there if they request it. So that shows the money doesn't actually go anywhere. 

born_again

ontheroad1970 said:

Depends whether a credit or debit card.  You can't hold money on a debit card, so they actually take the money and then refund the balance.  Same in hotels when they use cards to cover for any incidentals.

Sadly you can hold funds on a debit card just the same as a credit card.
It's a AUTHORISATION.  So they auth for £100 & then debit for the amount you actually put in your car.

This is the whole reason people were kicking off before in 2018 as it meant that due to the authorisation. They could not spend what they thought they had.

IanAG

I have found on some occasions that PAP pumps wouldn't read my Tesco Clubcard so got no points.

Penguin_

I work for a firm which owns a lot of petrol station & we will never have pay at pump facilities installed.