Required to have some pumps Pay at Pump only by law, really?

[Deleted User]

interstellaflyer said:

[Deleted User] said:

interstellaflyer said:

Biggus_Dickus said:

interstellaflyer said:

Biggus_Dickus said:

sheramber said:

LocaL Tesco supermarket has had two pay at pump only for years,

They are generally empty while the other pumps have  queues.

I’m puzzled as to why Tesco customers would queue rather than use an empty ‘pay at pump’.

Is there a financial advantage to be gained by paying in-store?...points, or vouchers or some such?

The ones who queue surely can’t all be ‘cash’ customers.

Well under new terms of using Pay at the Pump instead of taking £1 and then the rest in a couple of days it is changing to them holding £100 and refunding the balance a few days later, so yes unless you can afford them holding £100 when you only need £20s worth of fuel queuing at another pump is going to be the only option for many.

Do Tesco actually take £100 at the moment, or is that card payment ‘uplift’ still in the pipeline ?  (no pun intended)

It's not just Tesco and it's coming soon, I'm guessing because too many people are filling up for a £1 and not having the funds available to clear the balance.

I thought this already happened anyway, when I've used Asda / Tesco pumps they state £99 authorised on screen before allowing me to take fuel?

I must admit I've never checked what actually happens to my bank balance in the following days but I usually put £80-£90 of fuel in anyway so can't see it making any difference to me.

Currently they authorise up to £99 but take £1 initially and the balance a few days later, the new system means you will need £100 available in your bank account or on your credit card to use Pay at Pump and they will hold £100, it generally costs around £60 to fill my car up so I'm damned sure I don't want £40 sat in limbo  with the clearing company making money out of it. 

Thanks makes sense now. Can see this being a problem for people on a tight budget, I hope they make it clear on pumps what is going to happen.

I've just had a Google about this because I wasn't aware, read that a Visa spokesman said the £100 reservation should be reverted to the actual amount "almost instantly" but on occasions may take longer - that could be too long for somebody putting £10 of fuel in and needing the rest of the funds to do the weekly shop immediately afterwards.

But all good MSE'er will have at least £100 emergency fund 

onomatopoeia99

interstellaflyer said:

[Deleted User] said:

interstellaflyer said:

Biggus_Dickus said:

interstellaflyer said:

Biggus_Dickus said:

sheramber said:

LocaL Tesco supermarket has had two pay at pump only for years,

They are generally empty while the other pumps have  queues.

I’m puzzled as to why Tesco customers would queue rather than use an empty ‘pay at pump’.

Is there a financial advantage to be gained by paying in-store?...points, or vouchers or some such?

The ones who queue surely can’t all be ‘cash’ customers.

Well under new terms of using Pay at the Pump instead of taking £1 and then the rest in a couple of days it is changing to them holding £100 and refunding the balance a few days later, so yes unless you can afford them holding £100 when you only need £20s worth of fuel queuing at another pump is going to be the only option for many.

Do Tesco actually take £100 at the moment, or is that card payment ‘uplift’ still in the pipeline ?  (no pun intended)

It's not just Tesco and it's coming soon, I'm guessing because too many people are filling up for a £1 and not having the funds available to clear the balance.

I thought this already happened anyway, when I've used Asda / Tesco pumps they state £99 authorised on screen before allowing me to take fuel?

I must admit I've never checked what actually happens to my bank balance in the following days but I usually put £80-£90 of fuel in anyway so can't see it making any difference to me.

Currently they authorise up to £99 but take £1 initially and the balance a few days later, the new system means you will need £100 available in your bank account or on your credit card to use Pay at Pump and they will hold £100, it generally costs around £60 to fill my car up so I'm damned sure I don't want £40 sat in limbo  with the clearing company making money out of it. 

I'm confused.  How do you think anyone will make money out of £40 that hasn't been debited from your account?  All it is is a temporary reduction in your available credit, the money hasn't been transferred to anyone.

jimjames

interstellaflyer said:

[Deleted User] said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

Use a credit card and it isn't a problem

AdrianC

Marvel1 said:

These pay at pumps only, are they contactless to pay by phone? If not then no good for me at times.

Why on earth not?

Don't you take a wallet/cards with you?

You rely solely on your phone? That's going to come a cropper sooner or later...

Marvel1

AdrianC said:

Marvel1 said:

These pay at pumps only, are they contactless to pay by phone? If not then no good for me at times.

Why on earth not?

Don't you take a wallet/cards with you?

You rely solely on your phone? That's going to come a cropper sooner or later...

I carry a card with me, but been occasions where I have forgot it and the purpose ofbtje journey was visiting only, happen to pass petrol station and think may as well (quarter or less than half).

Hence keyword- at times.

interstellaflyer

jimjames said:

interstellaflyer said:

[Deleted User] said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

Use a credit card and it isn't a problem

Assumes everyone has credit cards, never assume because it makes an !!!!!! of U and Me

Biggus_Dickus

interstellaflyer said:

jimjames said:

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

Use a credit card and it isn't a problem

Assumes everyone has credit cards, never assume because it makes an !!!!!! of U and Me

The £100 system is apparently something we’ll all shortly face if we wish to continue using ‘cards’ as a way of obtaining fuel.

I don’t think it’s an unreasonable system and if any customers don’t like it or disagree with it, or don’t possess a credit/debit card, then they’ll have no choice but to use the alternative payment methods that are available at any given time...and at any given pump.

You landed on a pump that only accepted ‘card payment’ which you obviously found frustrating (which is understandable) but it appears that the 2 ‘pay by card only’ pumps are configured that way for sound reasons.

Each and every pump can’t be configured to accept all and every payment method 24hrs a day and it’s obviously impossible to please all customers all of the time;...compromises need to be made apparently.

 

 

 

born_again

Marvel1 said:

These pay at pumps only, are they contactless to pay by phone? If not then no good for me at times.

Never seen a P@P that is contactless.

interstellaflyer

Biggus_Dickus said:

interstellaflyer said:

jimjames said:

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

Use a credit card and it isn't a problem

Assumes everyone has credit cards, never assume because it makes an !!!!!! of U and Me

The £100 system is apparently something we’ll all shortly face if we wish to continue using ‘cards’ as a way of obtaining fuel.

I don’t think it’s an unreasonable system and if any customers don’t like it or disagree with it, or don’t possess a credit/debit card, then they’ll have no choice but to use the alternative payment methods that are available at any given time...and at any given pump.

You landed on a pump that only accepted ‘card payment’ which you obviously found frustrating (which is understandable) but it appears that the 2 ‘pay by card only’ pumps are configured that way for sound reasons.

Each and every pump can’t be configured to accept all and every payment method 24hrs a day and it’s obviously impossible to please all customers all of the time;...compromises need to be made apparently.

 

 

 

My response was to jimjames 'Just use a credit card and it isn't a problem' comment, which was irrelevant to the original question anyway, people seem more focused on why I didn't use Pay at the Pump than they are about the original question, my not wanting to use Pay at the Pump was MY CHOICE, the question was 'Why would it be a LEGAL requirement to have a number of pumps designated to Pat at Pump only, this was answered a while back as being a licencing requirement based on staff levels.

Tokmon

interstellaflyer said:

Deleted_User said:

I can't see what the problem is with pay at pump, I wish more of them were converted to pay at pump, it is quicker and easier than going to the kiosk to pay and I always use them if available.

it wasn't a problem as such, I just didn't want to pay at the pump because I needed to go inside the shop anyway, however when they start the new system where they hold £100 from your card and then pay you back the balance a few days later it might start being a problem for many people

So your one of those annoying people who park at the pump and go round shopping before paying!. Surely the obvious thing to do was pay at pump and then park up and go into the shop. This would have saved you time queuing again and saved other people time by you making the queue longer.