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EDF offer 2 year fix to ex GNE customers exclusively Fix Total Service Aug23v2

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  • Thanks folk for helping.
    we live in the Western Isles so electricity is more expensive there.

    Fix Total Service Aug23v2 was offered by email from EDF as exclusive to ex GNE customers who had been switched to them, avoiding any price rises until end Aug 23.
    Standing charge 27.41p per day and per kwh 18.34 pence. £35 to leave early

    The present EDF Welcome GNE Variable V5 is 23.9 standing charge and 13.5 per kwh per day. 
    we used 4579 kwh per annum until March this year when joined GNE which went bust a month later. We have not received a proper online bill from EDF despite paying monthly ddr £59.83 so it is hard to check up on details.
    Checked on Credit club, which does not show the offer tariff and the rates seem to be a lot higher to switch now, due to price rises looking at monthly payments quoted.
    Am I missing something with this offer? 
    Thanks
  • QrizB
    QrizB Posts: 18,541 Forumite
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    Doots19 said:
    Thanks folk for helping.
    we live in the Western Isles so electricity is more expensive there.

    Fix Total Service Aug23v2 ...
    Standing charge 27.41p per day and per kwh 18.34 pence. £35 to leave early

    The present EDF Welcome GNE Variable V5 is 23.9 standing charge and 13.5 per kwh per day. 

    Am I missing something with this offer? 
    Thanks
    The daily standing charges are similar but the new EDF unit rate is 5p more than the ex-GNE one. If you're using 4500kWh/yr that's an extra £225 per year, almost £20 per month.
    I would expect you can get a tariff with a unit rate of around 17p, still more than the ex-GNE rate but £50/yr cheaper than EDF is offering. I've just tried Which? Switch for a postcode of HS1 2DP (an estate agent I found on Zoopla) and Neon Reef Neptune v2 is 17.5p/kWh and 17.2ppd SC, or Logicor Prime S300 at 17.7p/kWh and 15.7ppd SC might both save you money. Both are 12-month fixed rates.
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  • Neil_Jones
    Neil_Jones Posts: 9,584 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Doots19 said:
    Thanks folk for helping.
    we live in the Western Isles so electricity is more expensive there.

    Fix Total Service Aug23v2 was offered by email from EDF as exclusive to ex GNE customers who had been switched to them, avoiding any price rises until end Aug 23.
    Standing charge 27.41p per day and per kwh 18.34 pence. £35 to leave early

    The present EDF Welcome GNE Variable V5 is 23.9 standing charge and 13.5 per kwh per day. 
    we used 4579 kwh per annum until March this year when joined GNE which went bust a month later. We have not received a proper online bill from EDF despite paying monthly ddr £59.83 so it is hard to check up on details.
    Checked on Credit club, which does not show the offer tariff and the rates seem to be a lot higher to switch now, due to price rises looking at monthly payments quoted.
    Am I missing something with this offer? 
    Thanks

    Its okay, your original post said "same price until August 2023" which implied they were keeping your unit rate of 13.5p per kWh until August 2023.  And that clearly isn't the case if your new rate is 18.34p per kWh.
  • I really missed the point, but their letter was so misleading. I have always switched to mostly little companies via MSE Credit Club before and have been very pleased with the results. We won’t take up the EDF offer.
    As a newbie, thanks a lot everybody.
  • Robin9
    Robin9 Posts: 12,817 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I wonder how many of the 360,000 GNE customers that EDF took on hopes to keep at the end of September.  50% ?




    Never pay on an estimated bill. Always read and understand your bill
  • rooster47
    rooster47 Posts: 92 Forumite
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    edited 1 August 2021 at 10:14AM
    Robin9 said:
    I wonder how many of the 360,000 GNE customers that EDF took on hopes to keep at the end of September.  50% ?





    I have to say atm EDF's Online Long Term tariff is looking good for me, I have solar panels so the higher EDF electric tariff doesn't hurt me much. Energy Club is quoting me Avro being best price only £4/5 per month less than EDF.

                                  EDF                Avro
    gas                        3.116               3.15
    s/charge                26.59              17.85

    electric                  17.98             17.2725
    s/charge                23.77              17.85

    Avro is a 12 month contract, EDF 23 months and with tariffs increasing all the time, that's a big selling point.

  • Well I have done my calculations on a spreadsheet having manually read my meters for over a year and find a few surprising points, which I’ll share:
    1) my estimate of annual usage cost (£) with ‘GNE + EDF Extension’ is approx 925 whereas EDF email with FixTotalServiceAug23v2 offer “estimates” 1230!
    (Note, ‘EDF extension’ seems to omit Duel Fuel Discount on the bill)
    2) re-running my estimate with “Aug23v2 offer” rates yields 1405!!!
    I suspect some not so subtle marketing deception afoot.
    shall not be jumping for 2-year market-leading fix just yet!
    I guess it’s why GNE rates were attractive and they failed.
  • rooster47
    rooster47 Posts: 92 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 6 August 2021 at 10:32AM
    Total FixService is the only EDF tariff without a mandatory smart meter, so they tell me and I WON'T have a smart meter.
    EDF estimate my annual electric consumption at almost twice the true figure, I have solar panels, but this is unimportant since it'll sort itself out in future billing. I have to say my calculated monthly ddm is more than Cheap Energy club's Avro quote, not a lot, but a fixed rate to Aug23 is attractive atm. Unless I find something better, looks like staying with EDF is maybe a starter much to my surprise.
  • andy15959
    andy15959 Posts: 33 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 8 August 2021 at 1:34PM
    Anybody else got an end date of Jan 2029 ?
  • Robin9
    Robin9 Posts: 12,817 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes - not hears of anyone who has anything else.

    It's a mistake but Edf don't seem ready to correct it .   I expect they mean 30 Sept 2021.
    Never pay on an estimated bill. Always read and understand your bill
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