TV packed up after 5 1/2 years - any right to a replacement?

RWalkden

I purchased an LG 4K TV from Currys in January 2016, which unfortunately kicked the bucket yesterday.

I was wondering if the Consumer Rights Act 2015 would give me any ability to claim a repair or replacement to my TV or if I'll just have to accept that it has died and will need to just buy a new one...

It really chose a great time to die; the day before my birthday 😫

Robin9

Time to buy yourself a new TV for your birthday.

Norman_Castle

I'd be miffed after only 5 years but I don't think the seller is responsible. How has it "died"?. Have you checked the fuse, power lead etc?

Grumpy_chap

I think 5 years is really the expected life of a consumer product like this.
Even if it was not, the remedy would be a refund less the depreciation to reflect the value of use gained so there would only be pennies and not a full refund.  Likely not worth pursuing even if you were successful.
5 years is beyond even the longest warranties.

[Deleted User]

Wishful thinking, but unless you have some sort of cover, you have no chance. 

RWalkden

Norman_Castle said:

I'd be miffed after only 5 years but I don't think the seller is responsible. How has it "died"?. Have you checked the fuse, power lead etc?

It turns on but gets stuck at the LG splash screen. If you turn it off and back on again then you get a blinking power LED. 

Undervalued

MarkN88 said:

Wishful thinking, but unless you have some sort of cover, you have no chance. 

Even then most extended warranties have some kind of depreciated value clause.

If they didn't, sadly there would be plenty of people out there who would "encourage" their TV to fail just before the warranty expired in order to get a free new one.

roddydogs

Now if you bought from RS and had a six year gtee.!

the_lunatic_is_in_my_head

How much was the tv?

cattom

I have a sony bravia smart tv., which I've had for about 6 years, and its brilliant. my friend who lives up the road bought a lg tv at the same time as I bought my sony. his one went wrong a while ago, and he bought another lg. but it somehow lacks quality, compared to my sony. I advised him not to buy lg, now he wishes he had taken my advice.

neilmcl

You've got two issues here, number one is the length of time you've had the TV and the second one is you bought it from Currys. No harm in asking them but you'd initially have to pay out for an engineer's fault report and tbh I can't see you getting anywhere with this.