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Car Parking charges and false information from Ipserv Ltd

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  • Cardriver45
    Cardriver45 Posts: 256 Forumite
    100 Posts First Anniversary Name Dropper
    edited 26 August 2021 at 4:57PM
    I tried writing again to Ipserv and asking them to allow me to appeal or provide me with a POPLA code and explained that I had missed the deadline to appeal as I had been unwell with my disability so they should make allowances. As expected they refused but at least it gives me something else extra to show that I did try to resolve the matter if they did decide to take me to court. All they offered was an extra 14 days to pay at the discounted rate.
    They said if I had mentioned it earlier they may have considered it reasonable. I don't believe that one.
    They said they may refer it to debt recovery if I don't pay by 6th Sep. Ooo I'm so scared (not)


  • It's past the statutory 20 working days for the University of Suffolk providing my request for copies of their parking management contract with Ipserv and proof that they put it out to tender. So I will message them on what do they know. Is this what I should say?

    Will you tell me what is happening re my request for the contract between yourselves and Ipserv limited for management of your North Campus car park and proof that you put the contract out to tender before awarding it to Ipserv that I submitted on 29th July 2021? By law, this request should have been responded to by 27th August and I request that it is done so in the next 5 days or I shall be reporting this matter to the Information Commissioners Office 
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 August 2021 at 7:55PM
    It's past the statutory 20 working days for the University of Suffolk providing my request for copies of their parking management contract with Ipserv and proof that they put it out to tender.
    A .gov.uk website does say...
    When you’ll get a response

    The organisation should send you the information within 20 working days of receiving your request. Some schools are allowed more time during school holidays.

    I wonder whether universities are classed as 'schools' in this context?
    I.e. are universities also allowed extra time to process FOI requests outside term time?

    I don't know the answer, but might be worth checking.


  • D_P_Dance
    D_P_Dance Posts: 11,591 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 29 August 2021 at 5:16PM
    Why should debt collection charges apply?  IIMU that they are unlawful, have you read this?

    Excel v Wilkinson


    At the Bradford County Court, District Judge Claire Jackson (now HHJ Jackson, a Specialist Civil Circuit Judge) decided to hear a 'test case' a few months ago, where £60 had been added to a parking charge despite Judges up and down the country repeatedly disallowing that sum and warning parking firms not to waste court time with such spurious claims.   That case was Excel v Wilkinson: G4QZ465V, heard in July 2020 and leave to appeal was refused and that route was not pursued.  The Judge concluded that such claims are proceedings with 'an improper collateral purpose'.   This Judge - and others who have since copied her words and struck dozens of cases out in late 2020 and into 2021 - went into significant detail and concluded that parking operators (such as this Claimant) are seeking to circumvent CPR 27.14 as well as breaching the Consumer Rights Act 2015.   DJ Hickinbottom has recently struck more cases out in that court area, stating: ''I find that striking out this claim is the only appropriate manner in which the disapproval of the court can be shown''.
    https://www.dropbox.com/s/16qovzulab1szem/G4QZ465V Excel v Wilkinson.pdf?dl=0



    You never know how far you can go until you go too far.
  • Le_Kirk
    Le_Kirk Posts: 24,619 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    D_P_Dance said:
    Why should debt collection charges apply?  IIMU that they are unlawful, have you read this?
    @D_P_Danceyou have missed out the link and what does IIMU stand for?  I've been looking for ages but it doesn't appear in any of the standard glossaries, not even Auntie Google could find it.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    IIMU = Foreign Office speak for it is my understanding.   ;)
  • D_P_Dance
    D_P_Dance Posts: 11,591 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 29 August 2021 at 5:44PM
    No it was a common usenet abreviation back in the day, spiel now added.

    You never know how far you can go until you go too far.
  • This is the reply I received from the Uni for my request for the contract and proof that the contract was put out to tender. What is the advice on what I should do now, please?
    Should I just say to the LGO that the council hasn't shown proof that they have a contract and that it was put out to tender and just let the LGO investigate it?

    FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

    I refer to your request for information received on 30 July 2021 which is being managed under the provisions of the Freedom of Information Act 2000. Your request has now been considered and I can confirm this data is commercially sensitive and therefore cannot share under exemption section 43.

    If you have any queries then please contact me.

    If you are not satisfied with the University’s response and / or our reasoning set-out above, you have the right to request an internal review. A request for a review should:

  • Umkomaas
    Umkomaas Posts: 43,394 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'd ask them which elements of the contract do they believe are 'commercially sensitive' as it is highly unlikely that the whole of the contract is commercially sensitive.  Limited redaction can be applied, provided it doesn't overwhelm the detail. 

    State that their response will determine whether you request a review, or seek assistance from the Information Commissioner's Office. 

    See what others think. 
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Half_way
    Half_way Posts: 7,476 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Wasnt there an issue in the past with a body such as a university claiming "comercial sensitivity and then being told that they can not claim this get out ?
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
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