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John Lewis
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No chargeback for non receipt as Op " requested cancellation"Jenni_D said:Raise a claim against your card provider ... they'll probably process it first as a chargeback for non-delivery which will get your money refunded immediately (but the seller has 45 days to contest it, so the money could be snatched back). Otherwise it can be raised as a Section 75 claim (which makes the credit provider jointly liable with the seller for the performance of the contract).
Details about S75 can be found online, or via the MSE article on it.
S75 is going to depend on T/C etc.Life in the slow lane1 -
Up date, John Lewis rang and apologised, full refund. Thankyou Jenni2
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